Written on: 12/07/2013
BOOKED A WEEKS HOLIDAY IN RHODES WITH SUPER ESCAPES TRAVEL
Booking conformation arrived 24hrs before our flight with incorrect flight details, after spending 40mins on a premium rate line to them they informed me it was an error they couldn't fix and left it for me to sort out.
After the holiday I emailed them with a complain regarding the hotel including photes etc. after a month I received an email explaining how sorry they were regarding my complained dated 14/12/2012 when my actual holiday was 08-16.7.13, so they were so sorry there message was with relation to someone else's holiday a year before! This is still on going and I will update this review with the final outcome but I wanted to warn anyone considering using this company, be aware I believe it maybe run by the muppets!
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Written by veramca