Good customer response .....

Click here if this is your business
★★★☆☆
2.9 / 5
51% of users recommend this
Click here if this is your business

Guest's review of Super Escapes Travel - www.superescapes.co.uk

★★★★☆

“Good customer response .....”

Written on: 20/11/2012

I booked a holida with Super escapes in September for Crete and I had a very bad experience with the hotel, shower was broken and my boyfriend was not able to stay there for a day so I called customer care and they asked me to wait for a day which i thought that we will end up a bad holiday but I received a call from a local agent in 3 hours and he started asked about the inconvience I'm facing and that person name is ACACIUS i think but he was so helpful he moved us to a different hotel after 3 hours and which is really good Blue Marine Resort & Spa Hotel and by the day end i got one more call from super escapes asked is the issue resolved .... that was great... I promised them I will book my next holiday with them next year for sure...

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review