Terrible experience

Sunshine Holidays www.sunshine.co.uk
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KatelynErickson239's review of Sunshine Holidays www.sunshine.co.uk

“Terrible experience ”

★☆☆☆☆

written by KatelynErickson239 on 15/08/2014

My advise would to not book with sunshine . We have just arrived back from morrocco and I have never experienced such awful communication between travel agents and there booking agent.

We were initially booked out of our first hotel to be given a choice of 2 others we hen picked one arrived at the hotel after travelling for more than 10 hours to be told we didn't have a reservation.

It took sunshine 4 and a half hours to fix this . Which is unacceptable.

We were then moved into a hotel which we were promised was equal to ours we booked apartments and ended up in a two bedroom with no additional facilities.

We will never been using sunshine again and advise others to stay clear.

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Scarlett_India's Comment

Written on: 10/09/2014

Hi, We booked also with Sunshine holidays to an utter disappointment! I shall be leaving a review to back this up.

Utterly shocking customer service!!!

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