written by SkylaHampton on 31/07/2014
the process of booking the holiday was very easy. However, when, just a few weeks before the holiday, the hotel booking broker went bust, the alternatives we were offered were not appropriate. We were offered (with no prior consultation as to what sort of hotel we may have wanted) a hotel away from the resort we wanted and one, in the resort, but tailor made for families with small kids (ours have all grown up and left home!) meaning we were the only couple with no children there. Overall though we enjoyed the resort and flights, transfers etc all went very smoothly, so we would look at this service again.
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