written by GloriaSmith170 on 30/07/2014
I originally booked the wrong dates and panicked, but they sorted it out for me straight away and kept me up to date with emails whilst they changed it so that I wasn't anxious. They were much cheaper than anywhere else. I used them to book an extra night whilst away as part of a conference booking, in the end the hotel had to drop their preferential rate again because everyone was booking through sunshine. I would definitely use them again. When you call them you get through to nice people somewhere in England. I've booked through lastminute.com and another big holiday company before and you get through to a call centre in India where they can't deviate from the script!
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