Written on: 09/09/2013 by dbandmz (1 review written)
Sunshine Holidays came up on the search engine when we were looking to book our 2 week holiday in Malta.
Being wary of 'fly by night' travel firms I decided to 'do my homework' on Sunshine and read the reviews from various sources by people who had used them. The reviews were positive so we went ahead and booked our 2 week holiday for a family of 4 with them.
Our kids are 8 and 6 yrs old but we asked for a family room on a high floor (these aren't automatically let out to families with young kids, so they tend to have less 'damage' done to them) which we did indeed get.
We had to change our order a few times because we upgraded to half board and then again when good old Ryanair changed our flight dates. All these changes were handled well, the only downside was being charged extra to change the holiday dates when it wasn't our fault it had to be changed.
You can chat online to their reps before and after you make the booking and they will email you back promptly with their responses which is another great selling point and does reassure you especially as you are not dealing 'face to face'. Its much cheaper than using a travel agent and the website and payment facilities and voucher screens are dead easy to use.
I would definitely book my holiday with Sunshine again and would recommend them to anyone.
As rated by our community of reviewers
" Excellent Choices " Read More
" Stay away!!! Rude customer service support team " Read More
" Flights " Read More
" Excellent service " Read More
" Did not honor red cross offer " Read More