written by on 29/07/2015
When booking the member of staff I dealt with was polite and helpful. He helped me through my booking and noted that as the flight was in the early hours asked if I would prefer to book the room for an extra night. This looking back was an excellent idea as my children would not have coped without sleep prior to the flight.
I was I tasted several times by the staff member to update me on my booking as the Thompson site for the flight booking was not working. I was grateful for this as this was the first time I had booked online. Thank you
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