Written on: 05/11/2013
You see your holiday, get it all in your basket and check-out, including giving full payment information and you think you're booked! How wrong you are! You then wait many hours for someone to call you back to actually do the booking and surprise, surprise, the price has increased!
Once you have agreed everything, including name spelling with every letter phonetically to protect yourself from costly changes you are booked.
The documents came as expected and all was absolutely ok with the booking and the actual holiday, flights, transfers all went without a hitch.
Would never chose to fly Thomas Cook!!! Leg room of 27" on a 4.5hr flight - really... get realistic!!! Didn't even change the greasy tissue headrests stuck on with Velcro between each flight!
As rated by real users
" Very pleased with the help and advice " Read More
" Terrible Customer Care " Read More
Written by JanieLou
" Easy and a good price too " Read More
" Still waiting for refund " Read More
" Simply Terrible " Read More