A good tour manager makes a great holiday even better

Star Tours UK
★★★★☆
4.2
87.0% of users recommend this

NeelimaPriya's review of Star Tours UK

“ A good tour manager makes a great holiday even better ”

★★★★★

written by NeelimaPriya on 02/09/2015

We were group of 4 adults travelling with my parents and mother-in-law to show them on the 4 day Historic Scotland.. The trip was well managed by our tour manager from start to finish. He was very well organised, with humble down to earth attitude with a great service and hospitality. I would say the manager of the tour was face of Star tours who made every effort to keep the standard high that made us very impressed about the entire trip. the person I dealt with not only looked after us he also helped us and the others in the group very well with our luggages, buggies and disable chair which were all very heavy. I am writing this specially as I would like Star tours to recognise and appreciate their Star employee contributors in keeping the standard high with out which tour can be ruined if the hosted with a bad attitude.

Hotels and food was good. Best hotels were 1st night stay in Jurys inn (Glasgow) and 3rd night stay in Dakota(Edinburgh) . Best location during night stay was in Inverness next to the bridges where we could go out for a pleasant walk, wish there was more time in the day in Inverness to explore the town. Food was good on 2nd and 3rd night. The place organised for dinner in Glasgow was a bit disappointing and can be improved.

Enjoyable safe drive around scenic locations, Cable car was very nice, overall I would recommend star tours to any one and I can consider to go on other tours organised by Star specially if I am gonna be in safe hands with a good tour manager undoubtedly like him. We wish Star tours and the person I dealt with all the very best.

Startoursltd's Response to NeelimaPriya's Review

Written on: 18/09/2015

Dear Sir/Madam,

Thank you for your kind review and feedback. We will review our Restaurant at Glasgow and find out exactly what happened and how we can make this even better. We thank you for your time you have taken in posting this review.

Hope to see you on a tour very soon with us!!

Kind Regards,

Customer Care Team

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