14 DAYS OF RAYMOND REGIME, JULY 19 TO AUG 1, 2014.

★★★★☆
4.3 / 5
89.3% of users recommend this

Guest's review of Star Tours UK

★☆☆☆☆

“14 DAYS OF RAYMOND REGIME, JULY 19 TO AUG 1, 2014.”

Written on: 03/08/2014

AFTER READING REVIEWS OF TOURS ON REVIEW CENTRE, TRIP ADVISOR AND OTHER SITES WE DECIDED TO TAKE YOUR MAJESTIC TOUR OF 14 DAYS.

PEOPLE COME ON TOURS TO HAVE FUN AND NOT TO TAKE THE WHIP. HERE WE HAVE A TOUR MANAGER WHO ALWAYS WANTS IT HIS WAY. EXTREME PUSHING FOR TIME AND FIRST SLOTS EVERYWHERE. THERE WERE OTHER COACHES RUNNING TOGETHER AT DIFFERENT LOCATIONS WITH DIFFERENT TOUR MANAGERS. THE OTHER COACHES WOULD TAKE THINGS EASY WHEREAS WE WERE ALWAYS TOLD TO HURRY UP AND WERE GIVEN WRONG PERSPECTIVE OF THE OTHER TOUR MANAGERS. ACCORDING TO HIM THE OTHER TOUR MANAGERS WERE INFERIOR AND HAD NO CLASS AND COMPARISON TO HIS QUALITY. THE MANAGEMNET ALWAYS LOOKS UP TO HIM AND ENDORSES HIS VIEWS. I THINK OTHERWISE. ACCORDING TO HIM EVERYBODY ELSE IS WRONG AND ONLY HE IS CORRECT.

STAR TOURS MUST CHECK WITH THEIR VENDORS THE WAY HE TALKS AND BEHAVES WITH THEM. SITUATIONS WERE NEVER HANDLED CORRECTLY AND HE WOULD START FIGHTING WITH THEM. THE WORST BEHAVIOUR WAS IN THE PARIS RESTAURANT. THE OWNER WAS ALMOST IN TEARS. THERE WAS ALSO ANOTHER TOUR MANAGER PRESENT THERE.

HIS KNOWLEDGE OF SITES AND PLACES IS GOOD. HOTELS PROVIDED WERE OF GOOD QUALITY. FOOD WAS OK AND CAN BE IMPROVED.

I CAN RECOMMEND STAR TOURS BUT NOT THIS TOUR MANAGER.



Star Tours's Comment

Written on: 06/08/2014


Thank you for taking the time to leave a review regarding your tour with Star Tours.

We at Star Tours are naturally concerned when any of our clients have cause for complaint.

Could you kindly drop us an email to enable us to investigate the matters you have raised.

Thank you for recommending Star Tours.


Kind regards,
Manjit Suri
Sales Manager
Star Tours UK Ltd

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Mamin's Comment

Written on: 12/11/2015

I can believe you for your last 2 paragraph comments !!

I travelled with him last Sept, 2014 and we had a Blast. Not only he was modest/knowledgeable, he went beyond our needs and made our trip enjoyable. Head amazing energy, took interest in everybody needs, keeping people engaged during travel with jokes & antakshari. He went into so much details to explain in English, Hindi & with few gujarati terms :) for all. Think this way, you were upset for few things, he has deal with 35 peoples from early morning to late evening for some 11-14 days...things can get delayed, but he always try his best. Matter of fact, I want to go only with him again when I go next time (no disrespect for other TM). We have our trip group going solid on WhatsApp with nick named for his famous term "HnH - Hona na Hona but Hoke Aana". Thanks for that unforgettable trip.

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