italy by flight

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★★★★☆
4.2 / 5
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Guest's review of Star Tours UK

★☆☆☆☆

“italy by flight”

Written on: 09/01/2014

Rubbish tour, rubbish tour guide who was extremely disrespectful especially with the elderly. We were forced to go on OPTIONAL tours despite our wishes. Please note they make you go on tours that are meant to be optional. Extremely poor customer service and we're still waiting for an outcome as the last day on the trip which was meant to be in Milan italy didn't really happen as the optional tours overidded the itinerary. .

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Star Tours's Comment

Written on: 16/01/2014

Hi,

Thank you for leaving your review upon this social media site. We at Star Tours are naturally concerned when any of our clients have cause for complaint.
We are looking into this matter and we hope to reach an amicable decision that is favorable to both parties concerned.

Kind regards,
Manjit Suri
Sales Manager
Star Tours Ltd UK

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