Treasure of Europe-26th Oct-3rd Nov

★★★★☆
4.2 / 5
87.4% of users recommend this

montibanerjee's review of Star Tours UK

★★★★★

“Treasure of Europe-26th Oct-3rd Nov”

Written on: 10/11/2013 by montibanerjee (1 review written)

We , Dr Banerjee and family had taken this trip with our 2.5 yr old daughter and we had an experience of a lifetime. It was a very organised ,well schemed holiday which though had lots and lots of travelling, yet covered most of the important tourist attractions. We have checked with other tours but no one else is giving such a tour with all indian meals at this cost. Hurrah stars. I must appreciate our extremely knowledgeable and benevolent tour manager Hosang who is professional,passionate and efficient in his work and should get the maximum credit for the success of this tour. He knows his job but never neglects comfort and wishes of his group. He has been pivotal in turning a tour group into a family and even after a week, we eat, sleep ,dream about those 9 days. we were very worried about our child and how she would cope in this long long journey but she enjoyed every moment and missed everyone badly after we parted. Only a comment about Hotel Papillo--Rome--They were extremely unfriendly and had charged us 40 euros for some felt pen marks done by my child on a blanket. Again Hoshang mediated to reduce that to 20 euros. This was a ridiculous attitude of the hotel staff. Our pilot Craig was also very friendly and made the journey really smooth.

Star Tours's Response to montibanerjee's Review

Written on: 16/01/2014

Dear Dr Banerjee,

Thank you for leaving this review upon this social media website. We are pleased to hear that you enjoyed the tour. Your feedback is very valuable to us and we aim to make our future tours ever better. We will pass your kind words to Hoshang and the rest of the team at Star Tours.

Kind regards,

Manjit Suri
Sales Manager
Star Tours Ltd UK

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