Written on: 25/10/2013
Tour: MAJESTIC EUROPE 21st Sept - 4th October, 2012
We had a splendid experience in Europe & Star tours did a commendable job in managing the trip & making our memories even sweeter.
Website & Telephone Customer service were pretty decent.
Hotels & facilities provided were good.
Food provided were very good. Indian cuisine & we didn't had any health issues during the trip.
Hosang & Romeo who were managing our trip deserves a special mention here. They were knowledgeable, smart, funny & well they can sing too :) (full paisa wasool). On a serious note, Hosang with his local experience, did improvised a lot of stuff in the tour which really worked out well for us. He cautioned us wherever was required, while his reviews were quite handly while shopping.
Best part he could arranged alternate cruisines(piza/pasta & kichidi/curry & chaat) when people were getting slightly bored with desi khana.
Improvements I would like to see -
A star tour office based in USA just like in UK & India. It will definitely make things smoother like payments, visa etc.
Free wifi connectivity is something desirable and pretty standard now a days.
Same kind of food can become boring at times. Variety & a touch of local flavours can make it really interesting.
Overall I would recommend to friends & family for Star Tours!!!
Abhishek & Neha
As rated by our community of reviewers
" Zero customer service based associates " Read More
" Best holiday with a travel agent for years! " Read More
" Very convenient location " Read More
" Excellent service and user friendly website " Read More
" GOOD SERVICE " Read More