Written on: 16/10/2013
We chosen Star tours for our euro trip (Ger-Swiss-Fra) recommended by a friend and later understand what a mistake we have done. We have been told from STAR TOURS that the above mentioned tour is most relaxed and comfortable one. On the 1st day we traveled from Wimble London to Germany by a small coach (with out AC & toilet) and once we challenged them they told this is the only options they have. Later we realized, they did not have enough booking and we are being merged with other tour and need to travel as per their schedule. And from day two it was horrible hectic, Max of tour duration we only travel across and hardly saw & enjoy any place properly. There are lots of compromise in hotels, food and main attraction. Only they have given good opportunity for shopping unnecessarily in some selected shops and area. May be they have solid tie ups with the merchant too. We escalated our concern to tour manager, but after hearing two-three times from us he was just trying to avoid and ignore. One of us been told to leave the group and arrange your own. Hope after reading this review nobody will think of Star Tours again.
As rated by our community of reviewers
" Simple cancellation process and prompt refund " Read More
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