They don't offer the price they advertise on the web

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Guest's review of Southall Travel

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“They don't offer the price they advertise on the web”

Written on: 04/12/2013

They advertise the price for the flight tickets on their own website, but when you call them using 0844 number, they refuse to offer the same price. For my flights, their webprice was £495 but when I called them to book, they said the price is £708.

This is not acceptable. Either they change the web-based price or provide the customers with the price they mention on the web.

I believe their way of working is to get the customer to call on 0844 (chargable) number and make money, instead selling the tickets to the customers at the given web price.

Most ridiculous way of attracting the customer that I have seen so far.

Never trust this kind of websites.

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Stevejoseph's Comment

Written on: 10/12/2013

I had the same experience yesterday. I asked the guy if the advertised cheap rates are not available the why you are putting in your website and I didn't get a proper answer from him...It seems they are cheating customers.

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