Written on: 19/04/2013 by bolinw (1 review written)
I had a wonderful experience with Southall Travel when I called them last night to book my trip to Hong Kong. I had been a customer with the company since 2006 and have called the company umpteen times to make my bookings. The representative I spoke to regarding my flight bookings was very customer centric and made my telephone booking experience reasonably stress free (though I had to shell out £20 more than the price quoted by other representative earlier in the day; reasoning: no more availability of seats in that price; my bad!). Would still commend the representative as he did his best to secure the best rate available. The knowledge, patience and eagerness to help really impressed and inspired me.
As rated by our community of reviewers
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