SmartFares Reviews - www.smartfares.com

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★★★★☆
4.4 / 5
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94% of users recommend this
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★★★☆☆

“Good”

Written on: 10/06/2015

The only thing I wasn't to happy about I didn't get to pick my seats… Read Full Review

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★★★☆☆

“online system better than voice foreign, need us reps”

Written on: 10/06/2015 by AuroraSanders344 (1 review written)

voice system needs usa reps, frequent interruptions and cutoffs reduce successful sales and foreign accent is resented, use us sales force!… Read Full Review

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★★★☆☆

“Phone confusion”

Written on: 08/06/2015 by JLhmnPA (1 review written)

Call center staff gave a higher price than I had online. I was able to process the purchase at the lower price that showed online. The advertisement urges one to call the number listed to get a lower price, not a higher price!… Read Full Review

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★★★☆☆

“ a na jfd ajfhjg aHFH Ajfgb AUFHG ”

Written on: 06/06/2015 by IDONTCAREforfuckssake (1 review written)

a na jfd ajfhjg aHFH Ajfgb AUFHG… Read Full Review

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★★★☆☆

“Flight Booking”

Written on: 06/06/2015 by Javion494 (1 review written)

I purchased a ticket to OAK yesterday and got a reservation code then got an email saying my booking was not accepted by the airlines but today i went back to your site and the same exact deal is still there. If the airline can not confirm this price, you should remove it from your site already… Read Full Review

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★★★☆☆

“Couldn't Use Coupon”

Written on: 06/06/2015 by 424Wiley (1 review written)

I called the call center as recommended on your website, however they were not able to match the price shown on tyour website for the exact same flights. I did end up booking my flights online but was unable to use the coupon code because it was only available for a flight booked through the call center. The price shown on line was almost $80 cheaper than through the call center but wished I could have used the coupon as well… Read Full Review

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★★★☆☆

“Phone rep quoted me more than on website!”

Written on: 05/06/2015 by DallasConnolly121 (1 review written)

When I called the toll-free number the representative quoted me $200 more than the website !!!… Read Full Review

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★★★☆☆

“Confusing”

Written on: 05/06/2015

Terms said one thing and website said other about refunds and changes. Still don't know which one applied. Also unclear about charges from Smarter travel. (fees, Etc. But prices did not reflect any.  … Read Full Review

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★★★☆☆

“HONESTLY NOT SURE ”

Written on: 05/06/2015 by Donna368 (1 review written)

SORRY NEW AT THIS ! SO I'M NOT SURE AS OF YET.....HONESTLY SO,SO SORRY.WAS HOPING FOR A $20 DISCOUNT LOL BUT THAT'S OK THEN. NOT SURE WHAT ELSE TO SAY...WAITING FOR MY TICKET ON HERE. NOT YET..SHOULD I RECEIVE IT SOON ? kINDLY, SYLVIA STAPOR… Read Full Review

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★★★☆☆

“SMARTFARES”

Written on: 05/06/2015 by 91Keith (1 review written)

First time using this site or any site. Not a good feeling about my flight… Read Full Review

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★★★☆☆

“Could be better”

Written on: 04/06/2015 by Jacobsuz154 (1 review written)

After two calls i did get help not via the fault of myself or the person i talked to both times, however trying to understand what they were saying was very hard! they did not really want to hear what i was asking but we got there in the end :)… Read Full Review

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★★★☆☆

“Site was wonky”

Written on: 04/06/2015 by Somervillefp270 (1 review written)

The site kept refreshing on me and I know it wasn't my internet issue. I was able to get the flight I wanted, so that was a good thing. One aspect that did bother me was the fact that there was a popup with a coupon code to use at the the time of my purchase and it did not work. I'm glad I got the flight I wanted but not at my experience in getting my flight… Read Full Review

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★★★☆☆

“would of like it if there would of been a place for a...”

Written on: 01/06/2015 by Daviesmo328 (1 review written)

would of like it if there would of been a place for a promotional code that you could use on line for like there was one for one if you called in for the same flight… Read Full Review

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★★★☆☆

“The purchase process was different from any other that...”

Written on: 31/05/2015 by Baileyym113 (1 review written)

The purchase process was different from any other that I have used, let's just say it was different not necessary bad… Read Full Review

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★★★☆☆

“fare”

Written on: 29/05/2015 by bmbmbmbm (1 review written)

WAITING ONE DAY TO BOOK A FLIGHT COST ME OVER $100. SAME PLANES SAME FLIGHT......... I COULD NOT GET IT ADJUSTED OR REDUCED ANY… Read Full Review

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★★★☆☆

“fare”

Written on: 29/05/2015 by LPLPLPLPLPL (1 review written)

WAITING ONE DAY TO BOOK A FLIGHT COST ME OVER $100. SAME PLANES SAME FLIGHT......... I COULD NOT GET IT ADJUSTED OR REDUCED ANY… Read Full Review

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★★★☆☆

“I tried entering coupon it did not let me validate”

Written on: 29/05/2015 by YandelBauer (1 review written)

I tried entering coupon it did not let me validate… Read Full Review

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★★★☆☆

“travel bookings”

Written on: 27/05/2015 by Rafferty42 (1 review written)

efficient service and reliable, provided the required information straight away… Read Full Review

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★★★☆☆

“Website easy to use, but a bit misleading.”

Written on: 26/05/2015 by JaylenHughes (1 review written)

Your coupons that I received  and one of the main reasons I decided to go again with SmartFares, were deemed "invalid," even though I purchased an earlier flight not 5 hours ago, and the new flight was well over $1000. So I'm not happy about not having the promised $50 off your fare, and would like to see that reconciled. Further, I contacted the online chat, as suggested, for discounts when that didn't work. He promised a total of $950, confirmed it was for the flight I wanted, then changed… Read Full Review

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★★★☆☆

“It was OK.”

Written on: 26/05/2015 by Gentryya164 (1 review written)

First, I make it a practice not to recommend any online company because I believe everyone's experience will be different. We are unfamiliar with this website--first time we used it. We accomplished what we got online to do. We did not find answers to questions about baggage fees but we decided if issues arise we will address them at the airport… Read Full Review

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