SmartFares Reviews - www.smartfares.com

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★★★★☆
4.4 / 5
93.6% of users recommend this
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★★★☆☆

“I loved the web page everything was easy to find and...”

Written on: 21/08/2014 by Mimi3324 (1 review written)

I loved the web page everything was easy to find and clearly to read and understand… Read Full Review

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★★★☆☆

“Trying smartfares for the first time.”

Written on: 21/08/2014 by venurambekar (1 review written)

Trying smartfares for the first time… Read Full Review

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★★★☆☆

“no place to order wheelchair”

Written on: 20/08/2014 by Josh296 (1 review written)

i need a wheelchair how do I order it both ways… Read Full Review

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★★★☆☆

“The kayaking painter”

Written on: 20/08/2014 by Mason222 (1 review written)

I had some difficulty finding a reasonable time for the two flights together. I would like to see a different approach to finding the two flights. However, the price is great… Read Full Review

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★★★☆☆

“not user friendly”

Written on: 19/08/2014 by 235Townsend (1 review written)

Making the reservation was smooth and easy and I would give 4 or 5 stars. However, my comment is about using more of your options. I am a member and you make that process easy also. My problem is I have a wife and a family that I make reservations for and/or include on my reservations. Your member site does not allow that. I try to register my wife and enter our e-mail address and your system rejects it and tells me that my wife has to get her own e-mail address. Unfortuneatly, that is not… Read Full Review

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★★★☆☆

“discounts”

Written on: 19/08/2014 by Dillon397 (1 review written)

i was trying to get in touch with a rep, but lines were too long, wanting to know if you have a 60 and over discount … Read Full Review

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★★★☆☆

“Wanted to use the 15 off you offer but could not....”

Written on: 18/08/2014 by JulietteWhite (1 review written)

Wanted to use the 15 off you offer but could not. After I purchased the ticket than it appeared the code for 15 dollars off. Was a little upsetting that I could not use it before. As I was writing the Information I tried 15 off but it denied it. I went back to the first page and all it said was 15 off savings. I was a little upset because every time I tried reaching someone it always said, 5 people waiting. And as I purchase the ticket( as it still said 5 people where waiting before me) I… Read Full Review

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★★★☆☆

“Better Booking Options”

Written on: 16/08/2014 by 369Fitch (1 review written)

I had trouble selecting how many people would be traveling. You only have the options for adults and I travel every month with my infant child so it makes making my flights through you guys very difficult especially when I have to go and get my boarding pass and we have to go through the trouble of adding my daughter and me paying more money!… Read Full Review

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★★★☆☆

“TRAVEL FROM SJJ”

Written on: 16/08/2014 by Prince241 (1 review written)

SMART FARES SITE APPEARED TO ME WHEN I CHECED A FLIGHT TO IST FROM SJJ. IT WAS HANDY SITE TO PICK THE RIGHT FLIGHT. IT WAS A BIT SLOW AND REQUESTED ME TO RE ENTER THE PASSENGER DATA AGAIN CLAIMING THERE IS AN ERROR OF ONE PASSENGER MUST BE ABOVE 18 WHILE I DID ENTRED TH CORRECT DATA INITIALLY. THIS TOOK SOME TIMES BUT OVERALL IT WAS GOOD SITE… Read Full Review

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★★★☆☆

“Promo Codes/Live Chat wait time”

Written on: 15/08/2014

I tried to search for promo codes to get a better saving. All that I found did not work. Also the live chat did not work 15 chatter before me. Sounds like you need to hire people. Thanks for listening … Read Full Review

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★★★☆☆

“going to Isiahs Football game”

Written on: 15/08/2014 by Morganga462 (1 review written)

This site was very easy to follow, would use it again… Read Full Review

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★★★☆☆

“cheaper on line than calling for a rate”

Written on: 14/08/2014 by Kamden381 (1 review written)

I was checking on line, and decided to call the toll free number for a cheaper rate and they gave me a higher rate, also told me the ticket (the one I just bought) was sold out for hours. Got a bit snippy with me. I am buying a ticket for my daughter she is leaving for college. We are on a tight budget… Read Full Review

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★★★☆☆

“quick response good rates”

Written on: 14/08/2014 by GaigeBlake280 (1 review written)

After inputting my origin and destinations and travel dates the various flight options were quickly displayed. The purchase process and the final confirmation were also quite quick but the pop ups asking about hotels and car rentals were annoying and disruptive to the final confirmation process… Read Full Review

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★★★☆☆

“Online vs phone prices”

Written on: 13/08/2014 by Sherwood482 (1 review written)

I first noticed this site because of its lower prices. Could not give 5 stars though since this is the first time out of 4 times that I have tried to book a ticket that was advertised.....the other times directed to call the call center. When I called the call center magically the flight I was trying to book was no longer that price.....usually @$30-50 more. For this ticket I checked the website but called the call center......and what do you know they couldn't find this flight for the web… Read Full Review

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★★★☆☆

“additional email”

Written on: 13/08/2014 by Flood433 (1 review written)

I think you should be able to email your itinerary to another person… Read Full Review

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★★★☆☆

“Quick Service”

Written on: 10/08/2014 by Fishervv219 (1 review written)

easy to navigate quick response… Read Full Review

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★★★☆☆

“Very affordable and consistent”

Written on: 07/08/2014 by Justcallmedaddy (1 review written)

Great speedy service with little exploring, affordable exceptional deals appeared consistently- informative website & I definitely will use again!… Read Full Review

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★★★☆☆

“I like your sight and have refer friend who bought a...”

Written on: 04/08/2014 by nasirm703 (1 review written)

My name is Nasir Mahmood and I just bought a ticket on your sight for my friend the ticket price show after callenter20 discount $1143.50 and by clicking after entering my credit card fare show $1153.68 what is this very bad experience or you explain me why. Nasir Mahmood nasirm703@aol.com 703-271-0177… Read Full Review

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★★★☆☆

“good its only reservation i wanted a ticket instantly...”

Written on: 04/08/2014 by 340Wooten (1 review written)

This works for reservations which may be subject to change!certainty is all wee need when we spend. Thanks… Read Full Review

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★★★☆☆

“No Email Confirmation and No Response from Customer...”

Written on: 02/08/2014 by lcthecloser (1 review written)

Hi, I didn't get an email confirmation for the flight I have just purchased. I am trying to call customer service and there is no response by phone or chat. Lior … Read Full Review

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