SmartFares Reviews - www.smartfares.com

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★★★★☆
4.4 / 5
93.6% of users recommend this
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★★★☆☆

“it is tricky but finally it finished . it work ed...”

Written on: 30/07/2014 by Alessandrag416 (1 review written)

it is tricky but finally it finished . it work ed after a long hassle it is good it worked fine for me… Read Full Review

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★★★☆☆

“The website gives better deals than the chat agent!...”

Written on: 29/07/2014 by Dominguezyv180 (1 review written)

The website gives better deals than the chat agent! She tried to offer me a deal on the same flight that was 250 dollars more than what I found searching myself. She also offered to give me a 25 dollar discount. I declined and just booked it myself. She told me "That Fare is already sold out, Website will take some time to get the fare updated" which was B.S because I already had purchased my ticket and had a confirmation number lol. You should do your own research before you talk to a chat… Read Full Review

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★★★☆☆

“ok”

Written on: 27/07/2014 by Houghtondp430 (1 review written)

I feel my ticket was a fair price, however upon ordering my ticket I was offered a promotion code to take an $15 off my ticket, and when I typed in the code it did not take. This was disappointing and I feel I was lured into a lie . My advice for the marketing department is not to lie, the disappointment from the lying, is such a distraction from the affordable price- it totally disrupted to integrity and trust I sought to build as a customer with your website. If the codes are no longer… Read Full Review

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★★★☆☆

“somewhat ok”

Written on: 27/07/2014 by Fitzsimmons413 (1 review written)

I would have preferred to be told the availability of flight before submitting reservation… Read Full Review

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★★★☆☆

“Not sure what to think”

Written on: 24/07/2014 by amagarcia (1 review written)

I called the number provided to check on availability of lower fares and was told that the fare at which I made this purchase were no longer available since the website had not been updated. I was told a new fare (higher of course) for these same flights. I decided to go back in to the website and was still able to purchase this flight at the price I originally saw. Something seems to be wrong. Not sure I would recommend the site to others since I wouldn't want others to have this same… Read Full Review

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★★★☆☆

“Not up to date!”

Written on: 23/07/2014 by MichaelTr (1 review written)

They told me on the site to call for great deal. I call! the rep. was trying to make a deal for himself instead of helping the customers. A certain promotion codes did not work for some places; No ideas why? They told me to talk to a live rep. I tried, she hung up in the middle of the talk. I signed up for email help i getting a round trip flight for my Mom. No replied. Just give people fair, reasonable prices, that is all they want. No need for all the gimmicks, BS. waste ppl times and lives… Read Full Review

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★★★☆☆

“good experiance”

Written on: 23/07/2014 by axMcKinley35 (1 review written)

Good experience & got cheaper option… Read Full Review

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★★★☆☆

“can not use the codes”

Written on: 22/07/2014 by 193Sanders (1 review written)

The site is easy enough, it gives a few too many pop up windows but over al easy. The only thing I did not appreciate is it gives you discount code pages but when you enter in the codes, it says that can not be validated. So NONE of them work… Read Full Review

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★★★☆☆

“Reps needs to be retrained and online info accurate”

Written on: 21/07/2014 by LetMeTellYa (1 review written)

I CALLED 3 TIMES IN ATTEMPT TO GET 1 ANSWER REGARDING THE PROMO INFO ON YOUR WEBSITE (CALLCENTER20). ONE REPRESENTATIVE WAS PROCESSING MY RESERVATION WHEN WE ABRUPTEDLY BECAME DISCONNECTED. THE FIRST REP JUST SAID IF I WAS FLYING ROUND TRIP THAT I WOULD HAVE QUALIFIED FOR THE CALLCENTER20 DOLLARS OFF. THE LAST REPRESENTATIVE, INFORMED ME THAT THERE WERE RESTRICTIONS APLLIED, BUT NOTHING ON YOUR WEBSITE ADBISED! NOT A GREAT WAY TO HAVE YOUR REPRESENTATIVES BE THE TARGET OF POSSIBLE ARGUMENTS FOR… Read Full Review

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★★★☆☆

“could be better”

Written on: 21/07/2014 by 7Arnold (1 review written)

prices could of been better. just glad i got the same airlines both ways. the help desk was not helpful at all. i would not recommend clicking on that… Read Full Review

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★★★☆☆

“easy form to get flight”

Written on: 20/07/2014 by jliljedahl (1 review written)

This form was very easy to fill out. My problem was getting back to "go ahead" so I could get to the final result of flight. I just couldn't find the "back" space… Read Full Review

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★★★☆☆

“Bait and switch”

Written on: 20/07/2014 by Peckep349 (1 review written)

First page of the website offers a $20 discount with the code "Save 20." When you try to put this in at the purchase page, the code is invalid. I would never use this site again… Read Full Review

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★★★☆☆

“Email Me”

Written on: 20/07/2014 by Parrish1958 (1 review written)

It would be extremely helpful if you emailed the itinerary to me. It would be so much easier to forward information to co-workers/family and to do a quick check. Also, other sites offer text updates to possible changes in flight due to weather..etc… Read Full Review

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★★★☆☆

“I like to deal with you online only over the phone its...”

Written on: 20/07/2014 by Juliette421 (1 review written)

I like to deal with you online only over the phone its nightmare… Read Full Review

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★★★☆☆

“wasn't able to enter promo code for $15 off, had a...”

Written on: 19/07/2014 by Caldwell105 (1 review written)

wasn't able to enter promo code for $15 off, had a hard putting my credit card info in(it will only put half of numbers and then stops)… Read Full Review

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★★★☆☆

“the web didn't ask me or remind me to check my...”

Written on: 19/07/2014 by Hardingwy146 (1 review written)

the web didn't ask me or remind me to check my information, and i don't have any chance to adjust my information, which really bother me once i made mistake!… Read Full Review

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★★★☆☆

“Cheapest Fare”

Written on: 19/07/2014 by lcHollis23 (1 review written)

Easy but I normally like to print my payment confirmation but it the website did not offer that.....lucky I have it emailed… Read Full Review

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★★★☆☆

“the web didn't ask me or remind me to check my...”

Written on: 19/07/2014 by Hardingwy146 (1 review written)

the web didn't ask me or remind me to check my information, and i don't have any chance to adjust my information, which really bother me once i made mistake!… Read Full Review

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★★★☆☆

“Completed reservation but with unresolved issues”

Written on: 18/07/2014 by lhGill269 (1 review written)

I had some questions but chat took way too long to connect - so the questions were not answered when I decided to proceed with ticket purchase. then confirmation came up with just my first and last name not with middle name as I had indicated was full name as on my identification. Feeling a little unsettled - unanswered questions but if questions are resolved then I would use site again… Read Full Review

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★★★☆☆

“Printable details”

Written on: 17/07/2014 by 349McCormick (1 review written)

When I clicked "confirmation details," this questionaire came up. Now I don't know how to print my ticket details… Read Full Review

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