SmartFares Reviews - www.smartfares.com

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★★★★☆
4.4 / 5
93.7% of users recommend this
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★★★☆☆

“Coupon was misleading adn false; callcenter20”

Written on: 31/03/2015 by NolaJamison1970 (1 review written)

Coupon information was misleading and false. Coupon callcenter20 was never accepted or reflected in the total… Read Full Review

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★★★☆☆

“Price changed in seconds ”

Written on: 30/03/2015 by Damien135 (1 review written)

I was disappointed about the price change from the time I got it online and called. The price changed from $365.70 to $476.76.70. I was very upset because I called right away for that price. That kind of business is not right. I will think twice about booking with this site again… Read Full Review

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★★★☆☆

“Not too shabby.”

Written on: 28/03/2015 by TeaganLake182 (1 review written)

It was easy to tell what flight information I was looking for (better than some sites). I would have liked to see the terminals indicated but the main things were there… Read Full Review

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★★★☆☆

“It was a simple process. I only had a hard time...”

Written on: 28/03/2015 by Urijah1951 (1 review written)

It was a simple process. I only had a hard time specifying my other ticket was a child's ticket. I was not given an option to book our seats together either. That was a little frustrating, because I have a toddler and we need to be seated together… Read Full Review

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★★★☆☆

“phone vs computer”

Written on: 26/03/2015 by lb47 (1 review written)

I call the number to see about cheaper flights and they actually quoted me a flight for more money. What is up with that? hmmm even with flight insurance it was cheaper than phone quote that is bs… Read Full Review

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★★★☆☆

“couldn't handle special characters”

Written on: 26/03/2015 by goO'Grady21 (1 review written)

my name has a special character in it Júlia, and after confirming and purchaseing the ticket now the site states my name as Jlia wihtout any u or ú. Now I'm not sure how is it going to be handled, or what should I do to fix this issue… Read Full Review

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★★★☆☆

“pretty good”

Written on: 25/03/2015 by AnastasiaVaughan193 (1 review written)

pretty good just wish id known u were gona take a cpl of days to get my flight info to me… Read Full Review

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★★★☆☆

“ SAVE BIG live chat no savings”

Written on: 25/03/2015 by Prater190 (1 review written)

The amount offered was more expensive via SAVE BIG. flights were cheaper last eve. unable to book the flight computer errors… Read Full Review

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★★★☆☆

“Good prices but false advertising”

Written on: 19/03/2015 by kelly0590 (1 review written)

they have decent prices but I did not get to use the promo coded that they are advertising it says code could not be validated which is a bit irritating when they are advertising it on their site… Read Full Review

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★★★☆☆

“Price differences”

Written on: 19/03/2015

I booked on line Smartfare.com. Some how when I summitted purchase . It didn't go through. Afraid of double booking if I tried to do again, I called Smartfare, after checking the name he said the ticket did not go through. He said he would book for me and asked me how much was online? What! He didn't know how much fr his comp? I gave a test like tell me if your price cheaper I would take it. He said the price and it was $50 than online! I said no thank you. I would book myself cheaper. He… Read Full Review

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★★★☆☆

“CONVENIENT, BUT WOULDNT ADD IN MY COUPON CODE”

Written on: 18/03/2015 by justonee (1 review written)

I had a decent experience, aside from the fact that I could not use my coupon code. I found the most inexpensive fare here… Read Full Review

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★★★☆☆

“easy to use”

Written on: 18/03/2015 by 251Matthews (1 review written)

I was searching for a particular flight for weeks and saw that the price was going up lately, decided to jump on it today and found that smartfares still had the flight available when other sites did not, and they provided the absolute best price as well! It was a good experience.....hopefully I can use smartfares again to save more money next time!… Read Full Review

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★★★☆☆

“Online good, on telephone not so good”

Written on: 17/03/2015 by Abby9 (1 review written)

On site it is written that you could give cheaper rates by calling fone number for agent. But almost always it comes out more expensive. Does the person who sells, get a commission on the sale. They sort of seem to be like salesperson in second world in chat window and on phones. Sometimes hard to understand… Read Full Review

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★★★☆☆

“Charging”

Written on: 15/03/2015 by Garciaub1971 (1 review written)

I have been charged three times : for USD 1 ; For USD 0,01 and for USD 1- Then when purchased the ticket twice totaling for the amount purchased. Now am I going to get back the usd2.01 overcharge?… Read Full Review

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★★★☆☆

“fair and easy, comfortable and looking for best price...”

Written on: 15/03/2015 by inVega93 (1 review written)

fair and easy, comfortable and looking for best price to satisfied any time… Read Full Review

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★★★☆☆

“Confusing with the Person on the Chat.”

Written on: 14/03/2015 by 379Little (1 review written)

There is a chat box below that says chat for savings. So I clicked a lady called me started discussing rates for a Hyundai Accent. She quoted me $150.xx and she said she could not book it. She said the rates had changed so I was forced to get a quote on a different car. She then found a chevy aveo then was quoted $262.xx for it I thought that was high for the difference in cars. But online directly through smartfares.com it stated I could get it for $192.xx, but she told me over the phone that… Read Full Review

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★★★☆☆

“Customer Service”

Written on: 13/03/2015 by 484Baldwin (1 review written)

I just dont understand why Customer Service dont have the same pricing that the website has. They acted like they didnt want to help anyone at all… Read Full Review

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★★★☆☆

“Fair but somewhat confusing, need more flights on a”

Written on: 13/03/2015 by avMonroe45 (1 review written)

Frustrated a little with trying to purchase a flight, taking forever then had to change my flight date! Needed to be home a lot sooner then what date I was finally able to get. Fairs are decent tho… Read Full Review

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★★★☆☆

“trip home from Europe”

Written on: 12/03/2015 by Strickland1959 (1 review written)

We could not get rid of the review part of the final booking before having to do a review… Read Full Review

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★★★☆☆

“rep services experience via phone (recommend a friend...”

Written on: 12/03/2015 by Addison412 (1 review written)

Everytime I called to ask a question I was put on hold for so long that the fare I was initially going for was sold! So now the cheap fare got a little expensive. I asked the sales rep since I already had book a reservation for next week could he hold this reversation since I called the bank my card had got misplaced. AND when I did get my sister's card and hit purchase my screne went blank. Fustrated yes, but thanks for the helping me find the lowest fares… Read Full Review

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