SmartFares Reviews - www.smartfares.com

Click here if this is your business
★★★★☆
4.4 / 5
93.6% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
SmartFares - www.smartfares.com - Ask a question now

Media Gallery for SmartFares - www.smartfares.com

SmartFares - www.smartfares.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★☆☆

“Self-Service= Great; Call Center Service= Terrible”

Written on: 28/11/2014

While looking for a flight, I searched and found a low price on the self-service portal. Before selecting the best offer, I noticed that the advertisements said to contact customer service for unlisted deals. Upon calling the customer service rep, I was told that the best price available was $40 more than the price I was looking at on my computer screen. When I questioned her about the price difference, she said that the deal I was looking at was no longer available. I said "thank you", hung up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Coupon Code didn't work”

Written on: 28/11/2014 by Badcouponcode (1 review written)

A $20 savings was offered but the coupon code did not work… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“best”

Written on: 28/11/2014 by 242Finn (1 review written)

the site was easy to get around fast response time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Overall experience ok, but did not honor coupon offered”

Written on: 27/11/2014 by Kiannat304 (1 review written)

I was offered a coupon code to use toward the purchase. When it was time for the purchase to be done, it was not honored. I think that was not too honest… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Survey on purchase”

Written on: 27/11/2014 by Jett71 (1 review written)

Seemed user friendly but could not figure out how to pay for luggage on line… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Hulya ozberk”

Written on: 26/11/2014 by 64Bragg (1 review written)

İHaskjshdbccnsonsocaks kdjdbodmsl onkniisx jjsbxkxnxn psxxosxnjsxjn oscnncospkxmxnp lxkbuudd… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“coupons do not work!”

Written on: 23/11/2014

Was difficult to get reservation to select properly. Also it stated i. Could use sfair15 as coupon but once entered it diverted to tenoff, but NEVER reflected on end price! Still showed and charged original full price of ticket:282.70? Not happy!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Coupon Codes”

Written on: 23/11/2014 by Linhd (1 review written)

Wish my coupons would have worked I tried 6 different ones, the first code was generated during my ticket search SFSNR20 It did not work.. I thought this was great to be honored for being a senion!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“i would still recommend this site to a friend, however...”

Written on: 22/11/2014 by KyraSomerville107 (1 review written)

i would still recommend this site to a friend, however i was disappointed when calling to supposedly get the lowest fairs. i decided to keep track on a search myself while i was talking to the guy on the phone and the price he quoted me was $20 higher than the price i had found online myself...and when i told him about the coupon code that flashed up when i received the number, he said he had already used it. i was slightly confused seeing as how the flight price he quoted me was still… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“REVIEWED”

Written on: 21/11/2014 by DUSKANNOO (1 review written)

THE WEBSITE SHOULD BE EASIER… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“no seat choices”

Written on: 19/11/2014 by SkylerProctor389 (1 review written)

Did not offer choice of available seating, otherwise booking was fast and straightforward and price was competitive… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“code”

Written on: 17/11/2014 by Conradk294 (1 review written)

I was not given the opportunity to enter a discount code other than that it was easy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Cant confirm tickets”

Written on: 17/11/2014 by Scarletj3 (1 review written)

The fact that the airline it is booked with cannot confirm the flight after I purchase it is highly annoying and does not give me confidence in my purchase? I will not be recommending this website due to the fact that I'm not sure my flight is even booked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Need to be checked”

Written on: 16/11/2014 by 127Baker (1 review written)

When I bought the ticket I am sure I wrote correctly my name. When I received the letter confirmation letter my last name was misspelling (missed one letter) even my name on the buyer is correct . I called Customer services to correct it. I was charged fifteen dollars for the correction only one letter and even it was not my fault. How come? … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Overall your site is easy to use but I wished to chat...”

Written on: 15/11/2014 by Beasleyim3 (1 review written)

Overall your site is easy to use but I wished to chat to your staff to see if I could change to later time for return departure sent to message for a live chat but waited 3 hours and no one got back to me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“jfl”

Written on: 14/11/2014 by jfcaribou (1 review written)

can you write in french please… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Easy to use”

Written on: 14/11/2014 by Daytonp397 (1 review written)

This website is super easy to use and found some really good deals! I just booked a flight (multi stops), just received my reservation request via email but my money didn't go through yet? Hopefully by tomorrow I'll have my ticket plus the money transferred! Just wish SmartFares would be a bit more informative and have some live chat for people who live overseas (I live in Australia). Deff need to give this website a go especially if you're trying to find some cheap flights with a few stop… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“purchase was fast, but no option for seat selection”

Written on: 13/11/2014 by McCleary319 (1 review written)

purchase was fast, but no option for seat selection… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“good”

Written on: 13/11/2014 by pwCaldwell279 (1 review written)

very good. Smooth going through flight details. Will recommend to friends and family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Not a bad deal”

Written on: 12/11/2014 by McCracken472 (1 review written)

This deal was a lot better than most mainstream flights… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview