SmartFares Reviews - www.smartfares.com

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★★★★☆
4.4 / 5
93.7% of users recommend this
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★★★☆☆

“easy to use the site”

Written on: 27/01/2015 by Jenkinsay65 (1 review written)

it was very easy to use the site and it gave all the options that I needed to make my choice… Read Full Review

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★★★☆☆

“Frustrating site”

Written on: 26/01/2015 by friesianlady (1 review written)

I tried to book 2 flights in one day, same internet session. One reservation went through without a problem. The other did not. I used the chat feature and the operator was obviously not in the US. When I asked if my credit card got charged twice for the same flight, if they would reimburse me, they said they don't make mistakes. I would have to call the airline or my credit card. I had to go back and remake my reservation so hopefully it will only go to the credit card once. You also have to… Read Full Review

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★★★☆☆

“call agent”

Written on: 25/01/2015 by Karsyn361 (1 review written)

Great fare onlne--but when I called the agent to confirm and ask questions, he could not identify the flight and found a flight higher price. When I questioned the difference he could not give me any information and suggested I try getting the flight via online… Read Full Review

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★★★☆☆

“review of smartfare”

Written on: 25/01/2015 by Lyonspj36 (1 review written)

I liked that this site found flights that others did not. Didn't like that hidden in the detail are other fees that get charged Buyers should take note of refund/exchange/cancellation policies so no surprises… Read Full Review

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★★★☆☆

“On line fare cheaper than live smartfare agent w/ $20...”

Written on: 23/01/2015

Two different "smart fares" live (phone)agents quoted me fares in excess of $230 (their best deal) for the exact same round trip that I purchased on line for $174.20. Both agents stated the $174.20 quote I was seeing on line was "sold out"! I hung up the phone from the second agent & made the on line purchase, Confirmation # 01B1SW for $174.20 inclusive of all taxes & fees! What gives smartfares.com?????… Read Full Review

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★★★☆☆

“better rates”

Written on: 22/01/2015

even though this was the cheapest flight available and I appreciate that, it should have been a little less for the price, because Im purchasing almost a month in advance. Thank You… Read Full Review

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★★★☆☆

“Ready to Travel”

Written on: 22/01/2015 by QuintenRandall1969 (1 review written)

Great deals in general. The only thing is they advertise saving even more money but nothing works, no promo codes, the chat they have available… Read Full Review

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★★★☆☆

“Booking experience”

Written on: 22/01/2015 by jdArnold214 (1 review written)

I was hoping for a lower fare hence the 3 stars, I cant rate my total experience until flight experience is completed… Read Full Review

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★★★☆☆

“Let me travel first then I will be honest.”

Written on: 21/01/2015 by ivMcMillan466 (1 review written)

Booking was good and easy. I would recommend this site to a friend or family member… Read Full Review

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★★★☆☆

“????Writing a review before I got my Code?????”

Written on: 20/01/2015 by JasperEdwards76 (1 review written)

Not sure have not got my code yet. They are making me write a 50 word review before finishing my booking?? Does not make sense to. I would not have used if I had known, I had to do this… Read Full Review

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★★★☆☆

“At Its Best”

Written on: 17/01/2015 by Skinnerxy111 (1 review written)

It is easy to remember the name of the site, and when comparing with others its faster to get into. The prices are great and do remain the same to accommodate ones pocket at least for a few hours. I shall always be linking up with you when doing tickets for my clients. Thanks again!… Read Full Review

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★★★☆☆

“I want my tickets before I do a review”

Written on: 16/01/2015 by Dreyfuss (1 review written)

I want my tickets before I do a review… Read Full Review

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★★★☆☆

“I HAVE NOT RECEIVED CONFORM EMAIL”

Written on: 14/01/2015 by fgWentworth1989 (1 review written)

I HAVE NOT RECEIVED CONFORM EMAIL WHICH MAKE ME WORRY ABOUT MY BOOKING… Read Full Review

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★★★☆☆

“Still too expensive”

Written on: 14/01/2015 by ArthurLynch492 (1 review written)

Still too expensive. Other than that it was a pretty good experience… Read Full Review

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★★★☆☆

“I would know about ticket”

Written on: 09/01/2015 by NaimaUpton (1 review written)

need to manu and other traveling facalities… Read Full Review

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★★★☆☆

“review required before confirmation of my ticket”

Written on: 08/01/2015 by PaisleyFournier (1 review written)

This is disturbing. Where are my flight details and booking cnfirmation?… Read Full Review

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★★★☆☆

“Okay I Guess”

Written on: 07/01/2015 by silverstuff182 (1 review written)

The online page layout for flights going and returning was good. I could clearly see the layover and duration hours. Some wacky company wanted me to purchase, THEN see how long the trip would take! So this site seems good. But I called the phone number three times. The reps couldn't find any flights better than what's on line and they kept trying to avoid the answer to Duration Questions. Kept trying to sell me 20 hr flights. Also, how do I get my tickets? Snail mail? No information online so I… Read Full Review

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★★★☆☆

“It was done fast, and there were no hassles in the...”

Written on: 07/01/2015

It was done fast, and there were no hassles in the reservation process. However, just half an hour before I booked, some lady (from this very same TRAVEL SERVICES) (Phone # 1-858-256-7282) had spoken to me and had tried to hustle me into buying these very same tickets for about $500 MORE than I paid just now. She could do a brisk trade on GB Road… Read Full Review

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★★★☆☆

“I preferred The online experience more than the Phone...”

Written on: 06/01/2015 by Rondalee4032 (1 review written)

I preferred The online experience more than the Phone experience… Read Full Review

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★★★☆☆

“chatline too pushy!!!”

Written on: 04/01/2015 by Wade486 (1 review written)

I was able to come up with decent fares, but asked the chat line if there was a discount code I could use and an hour later I still was trying to book. I hit purchase and because I waited so long I had to start over... :(… Read Full Review

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