SmartFares Reviews - www.smartfares.com

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★☆☆☆☆

“BAD EVALUATION POP UP”

Written on: 08/06/2015 by IsabelaMcWilliams (1 review written)

WEB SIGHT DOES NOT ALLOW PRINT OUT OF FULL INTEBSITY SCREEN AND YOUR EVALUATION DEMAND IS NOT REMOVABLE THIS IS THE MOST POINTLESS EVALUATION POP UP I HAVE EVER SEEN - WE MAKE 8 TO 10 TRIPS INTRNATIONALLY PER YEAR AND EASILY $25,000/ ANNUM. WHAT ARE YOU GOING TO LOSS OVER THE NEXT TEN YEARS WHEN I WONT USE YOU AGAIN? F,R>VAN DE CARR MD… Read Full Review

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★☆☆☆☆

“not very good i could have better help for some one...”

Written on: 08/06/2015 by IsisBaker366 (1 review written)

Not very good for me it not goi for me need more help for me… Read Full Review

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★☆☆☆☆

“No ethics”

Written on: 07/06/2015 by Trinidad925 (1 review written)

Smart fares do not honor coupon codes listed on website as a discount code. Had a very bad experience on phone with representative they are very obnoxious… Read Full Review

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★☆☆☆☆

“add my country ”

Written on: 05/06/2015 by Miracle180 (1 review written)

here is not my country, please add Georgia, because I'm georgian and i can't choose my country !!!… Read Full Review

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★☆☆☆☆

“I had a promo code that did not work, it would have...”

Written on: 05/06/2015 by Dominik160 (1 review written)

I had a promo code that did not work, it would have saved me 20.00 dollars. The first two flights listed in my search at a lower cost were not available. This made me have to enter my info three times. Very time consuming. If a flight is not available then it should not come up in the search… Read Full Review

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★☆☆☆☆

“Not As Expected - AIRFARE SWITCHAROO”

Written on: 03/06/2015 by VIBeauty2099 (1 review written)

First I was given a coupon that I couldn't use to purchase my ticket. Then when I did purchase the ticket that I wanted, I was called and told that the fare on the date that I wanted to leave was not available, and that I would have to pay about $195 more than what I was originally quoted on the site. I find that it is bogus that you're in the process of purchasing your ticket, and then you get a call that you can't purchase that fare, but for almost $200 more, and a completely different… Read Full Review

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★☆☆☆☆

“I am gonna come back and do my review, so far customer...”

Written on: 01/06/2015 by nacidel35 (1 review written)

I am gonna come back and do my review, so far customer service on phone I was not pleased with waiting on a call back due to coupon code not being able to use… Read Full Review

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★☆☆☆☆

“INFORMATION ON LINE IS NOT REAL”

Written on: 01/06/2015 by AidenMarshall328 (1 review written)

On line price does not exist. When customer service people get on the phone, the price is about $200.00 more. WASTE TIME!!!!!!!… Read Full Review

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★☆☆☆☆

“THE CHAT ASSISTANT WAS NOT HELPFUL AT ALL”

Written on: 31/05/2015 by Presley497 (1 review written)

I HAD A COUPON FOR $15.OO BUT MISPLACED IT. i ASKED THE CHAT ASSISTANT IF HE COULD HELP ME WITH ANOTHER COUPON AND HE SAID "SORRY" … Read Full Review

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★☆☆☆☆

“WORST SITE EVER”

Written on: 27/05/2015 by BrunoSchmitt (1 review written)

I HAVE BEEN TO MANY SITES BOOKING FOR MY TICKET MORE THAN 20 TRAVELS BUT THIS SITE ALWAYS SHOWS ME THE HIGHEST RATE OF ALL.... … Read Full Review

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★☆☆☆☆

“Customer Service is flaky”

Written on: 26/05/2015 by Elisabeth389 (1 review written)

I called and spoke with customer service a couple of time and they were inconsistent with their information, gave me wrong information, and tried to say they were giving me a deal with a coupon code when the same deal was posted online, then the agent implied that it was my fault I wasn't getting the coupon code. Good luck in dealing with this company… Read Full Review

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★☆☆☆☆

“I DIDNT GET TO PICK A SEAT?”

Written on: 23/05/2015 by Nasirv182 (1 review written)

I DIDNT GET TO PICK MY SEAT… Read Full Review

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★☆☆☆☆

“Search gone bad!!”

Written on: 20/05/2015 by Hinesmrsc (1 review written)

Be ware that just because you search for a specific date, does not mean that the scheduled flights are what you specifically asked for. Also, their customer service is helpful to charge you more money if you accidentally choose one of those flights, they will charge you more than it costs to cancel the order. $125.00 more, and yes you can say I should've bought the insurance. In the choose your flight area there is a red sign that you scroll over it and it states that you can cancel within 12… Read Full Review

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★☆☆☆☆

“bad expereince yees”

Written on: 18/05/2015 by Donte7 (1 review written)

not a good experience… Read Full Review

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★☆☆☆☆

“Deceiving”

Written on: 17/05/2015 by FranklinMartins1963 (1 review written)

Your website really cheated me as the fare was in USD and not AUD, I booked the fare thinking it is in AUD. Not a happy customer… Read Full Review

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★☆☆☆☆

“Free cancellation advertisement is a LIE!”

Written on: 13/05/2015

Only a few minutes after booking my flight I realized that I had made a mistake so I tried to have them make the correction but I was told that it was going to cost me an additional $200 so I told them that I wanted to cancel the booking and make a new reservation myself with the correct info and I was told I had to pay $150 to cancel. SO I told them that when I made the reservation it stated very clear that there was a 12 hour period of free cancellation stated on my reservation and I was… Read Full Review

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★☆☆☆☆

“Reservations from Cebu to San Antonio,TX”

Written on: 11/05/2015 by hammerdiscus (1 review written)

I found the cost of travel through Smartfares to be extremely reasonable. Making the reservations was quite simple and easy to navigate through the process. I would definitely recommend Smartfares to anyone who is flying internationally… Read Full Review

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★☆☆☆☆

“Bad experience”

Written on: 10/05/2015 by Kristina312 (1 review written)

What a lousy experience. I will never use you again. Couldn't get itinerary until I booked. Had me booked into JFK at 6:40 am and departing from Neward 5 hours later with no explanation of how I get to Newark after a 16 hour flight from Johannesburg. Called to cancel when I saw the itinerary and the phone clerk, put me on hold and never returned. Called again to cancel the flight. It's not my fault that you have a lousy website and don't provide accurate information prior to booking… Read Full Review

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★☆☆☆☆

“terrible customer service”

Written on: 08/05/2015

i really disappointed with the price difference. if you try to book the ticket using the customer service, they will give you higher price than online. They will make some ridiculous reasons why they can't give the same price like online. And some of the customer service are not helping at all… Read Full Review

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★☆☆☆☆

“Where's my confirmation?”

Written on: 03/05/2015 by KaiaSimpson1977 (1 review written)

After purchasing I got no response whether my purchase has been accepted or declined. The screen came straight to this review. I have no idea what is happening. I still have yet to receive anything in my mailbox ether. I have had a much smoothier experience using other websites. So I do not recommend this web to anyone… Read Full Review

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