written by Trevorq293 on 04/03/2015
The first representative I spoke to was quite rude and impatient. Unfortunately, I didn't get his name. He did speak with a heavy accent. I then chatted with a representative and he was pleasant and apologized for the first rep. Also, there was a code shown for a reduction in price on the website, and when I entered it, it said it was invalid. I reentered it a number of times to no avail.
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