Poor customer service

SmartFares - www.smartfares.com
★★★★☆
4.4
93.0% of users recommend this

Noeli1957's review of SmartFares - www.smartfares.com

“Poor customer service”

★★★☆☆

written by Noeli1957 on 19/12/2014

I tried to book a flight on the website where I had a promotional code that I qualified for. The code did not work. I contacted the service center and they told me that flight was a hundred more dollars than the website and that I would not be able to book that flight for that price. I however, did. I did not receive my code and was disappointed in the false information given to me by the help desk.

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