Customer service agent was real bad

SmartFares - www.smartfares.com
★★★★☆
4.4
From 17129 reviews
93.0% of users recommend this

Yahir101's review of SmartFares - www.smartfares.com

“Customer service agent was real bad”

★☆☆☆☆

written by Yahir101 on 26/07/2014

* does not listen to customer.
* gets the information when given all screwed up
* Gets the seats that I needed not understood
* Reminds me of someone off the street to do a 1
day job.
* She should be fired , has bad representation of the company
* She cannot sent appropriate email correctly and only waiting
for a disaster to happen on my reservation fights from SJC to PHL.
* never got the feeling she cared or had a nice warm disposition on the phone. She became argumentive. not good last night 7/21.

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