need work on cust service but good price compared to others

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kerixo.clingerman's review of SmartFares - www.smartfares.com

★★☆☆☆

“need work on cust service but good price compared to...”

Written on: 12/02/2014 by kerixo.clingerman (1 review written)

I didn't like the fact that I was not allowed to use my promotion code, I had called the call center 3 different times and they told me every time that the promo code wouldnt work because the flight is already discounted. I dont know why there would be extra promo codes then, and they did not help me find a cheaper flight I found the cheapest ones on my own. I tried booking my flight for $230 without the promo code this am, and it didnt go through, I got home at 3 pm and searched for flights again but now they were all over $250.. It would have been nice to receive the discounted price with the promotion code.

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