Click here if this is your business
4.4 / 5
94% of users recommend this
Click here if this is your business

Guest's review of SmartFares -



Written on: 16/11/2013

When trying to book a flight a phone number popped up on the screen to call with a promotion code to book with an agent. (This was a $20 savings per ticket.) I called the number and was told the price was $398 per person. I tried to explain that I had just seen the tickets online for $298 each. I was told that was not possible and there were no tickets left at that price, and this was the best price that I could get. So, I told the agent that I would hang up and see what I could do online. He said, "Well you will not get a better price than I just gave you, because there are no tickets left at that price." I hung up frustrated and went back to the website and booked the flight for $298 each. Yesterday I would have gotten the $20 savings off of the $298 price for each ticket, but was not prepared to book the flight at that time. So now I'm not sure the agent I just spoke to was telling me the truth. The price was $298 yesterday and the promotion code took $20 off of each ticket. I'm now wondering if it all depends on who you talk to at the company. Right now, I am frustrated!

Get Great Holidays Deals From Expedia
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Great Deals on Expedia