better on the web than the phone

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Josephenglishmajor's review of SmartFares - www.smartfares.com

★★★☆☆

“better on the web than the phone”

Written on: 28/10/2013 by Josephenglishmajor (1 review written)

On the phone I seem to be talking to someone from India who was very slow to understand what I had been seeing on the internet. My internet price was 740 and he started with 790, knocked $20 off then sent me to another airport an hour away for 760 so I went back to the internet. The promise of unpublished low rates did not materialize. It was impossible in your system to sen a confirming e-mail to my wife but I was able to reserve a room for the extra night and I was mystified that the only cars I could rent were Hundai's . Third try was the charm . Joseph

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