Rude

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Guest's review of SmartFares - www.smartfares.com

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“Rude ”

Written on: 30/07/2013

I tried to make changes on my reservations and the reps were very, very rude. I requested a supervisor and the supervisor was just as rude. I have never experienced anything like this in my life. I recorded the conversation and had witnesses to listen our conversation because it had gotten out of hand. This behavior was totally unnecessary and uncalled for.

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