Written on: 30/07/2013
I tried to make changes on my reservations and the reps were very, very rude. I requested a supervisor and the supervisor was just as rude. I have never experienced anything like this in my life. I recorded the conversation and had witnesses to listen our conversation because it had gotten out of hand. This behavior was totally unnecessary and uncalled for.
As rated by real users
" Four nights in Venice " Read More
" Reasonable cost worthy " Read More
" Easy booking " Read More
" Fantastic holiday from start to finish " Read More
" Speedy, informative service from the holiday gem staff. " Read More