written by carryann on 06/03/2024
I am immensely grateful for the exceptional service she has provided. Her willingness to go the extra mile for my trip was truly appreciated.
written by Dickey17 on 17/02/2024
Our Skylux agent, Bernice was very attentive and efficient. She responds timely and professionally. We are repeat customers and will most likely return again for our future airline needs.
Written on: 17/02/2024
Thank you for sharing your positive experience with Bernice! It's fantastic to hear that she provided attentive and efficient service, responding to your needs in a timely and professional manner. We truly value your loyalty as repeat customers and are thrilled to hear that you're considering returning for your future airline needs.
written by Porter30 on 14/02/2024
I’m very happy with my purchase and the process of going through SkyLux for my business class tickets. Agent was very through & gave me a great deal.
written by MorrisTheCat on 07/02/2024
Hamad C. was very professional and helpful on the phone. He had helped me booked two of my big trips this year! I appreciate all his hard worked for searching the best flights and also recommended which are the best and worse airlines. Whenever I emailed him, he would response in couple of minutes, great customer service! He deserves a recognition! Definitely I would call Hamad anytime on my future traveling and absolutely would refer my friends to Skylux. He is an asset to the company!
Written on: 07/02/2024
Thank you so much for taking the time to share your positive experience with Hamad C. We're thrilled to hear that he provided you with excellent service and made your booking process smooth and enjoyable. We'll be sure to pass along your kind words to him and recognize his outstanding efforts. Should you need any further assistance or have future travel plans, don't hesitate to reach out. We're here to help!
written by ifMills154 on 05/02/2024
My agent was the best that we have encountered.He is very courteous and helpful. I’m so glad I found him and I assured him that he will be my travel agent . We are travelers and I feel good that I can rely on him . Thank you and I hope you keep him , he is a big asset to your company, a people person guy.
written by PetraSeen on 12/01/2024
Everyone who I was in contact with was exceptionally polite. Plus I received a good price. Hope to use again!
written by MichaelSeverine on 05/01/2024
I enjoyed that the travel agent listened to my needs and fulfilled most of them. This is not my first interaction with Skylux. I already booked flights with them aldo in March.
written by SamuelMcGrath on 04/01/2024
I am highly satisfied with my travel agents expertise in finding suitable flights in business class for my wife and I. Answers were timely and there were a lot of options to choose from. That was my first time with SkyLux but definitely not the last.
written by on 25/12/2023
DO NOT BUY A TICKET FROM THIS COMPANY! They cannot easily provide details about the tickets they sell, offer terrible customer service and do not offer credit when the price goes down. They claim to have Western sounding agents but the only people I spoke with had Eastern European accents, phone tones and names like them too. They are not trustworthy.
Written on: 29/12/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 282357
Please email this ID with your booking confirmation number, and we will get in touch with you.
Written on: 01/02/2024
Please email this ID 282357 with your booking confirmation number and we will get in touch with you.
written by Maren444 on 18/09/2023
I recently had the pleasure of booking my dream vacation through Skylux Travel, and I couldn't be happier with the experience. From the start to finish, Skylux exceeded my expectations in every way possible. What truly sets Skylux Travel apart, though, is their customer service. The agent I was speaking went above and beyond to answer all my questions promptly and efficiently. He provided me with all detailed information about my trip, making me feel confident and well-prepared. Thank you so much!
written by LennonRegan340 on 12/05/2023
I'm very pleased with the price and service received from Skylux. An agent assisted me with great care and was helpful. Also I would recommend this service to my friends and family.
written by guWyatt410 on 15/11/2022
My experience was great from the beginning until I returned home. Thank you for the affordable business class tickets.
written by marthaw6 on 13/07/2022
Very responsive and supportive team. My travel agent was on a vacation but his colleague successfully took care of my flight request and found a good priced flight deal.
written by JoannMa on 22/04/2022
Gaius is an extraordinary agent with lots of patience and knowledge of the travel industry. Thank you for your assistance!
written by millergeorge on 18/02/2022
I am so thankful to Skylux for organizing my refund. It took some time but I understand the circumstances.
written by pilarm on 14/02/2022
I just had the worst experience ever. I bought two business tickets to fly to Madrid and it was a nightmare. Whatever you do, do not buy their Care Package! You will not get the help you need, you will be charged obscure fees and it will take you a dozen phone calls to get anyone to give you an answer or help in any way. You are paying extra for nothing really. This just costed me over $1600. Do not believe a word they say...
written by 149Leach on 19/01/2022
Was looking for inexpensive tickets to fly to Delhi. SkyLux found and delivered exactly what I needed.
written by Fredfromatlanta on 13/10/2021
You can’t go wrong if booking with Ranger at Skylux Travel. He is a very knowledgeable agent..
written by Carolinews on 27/07/2021
The agent did an exceptional job when planning my trip. You're a good advisor and reliable as a person
written by RubyLewis on 14/06/2021
Please give a raise to Jackson. He saved my trip. For that I totally recommend him and Skylux.
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As rated by our community of reviewers
Skylux's Response to carryann's Review
Written on: 07/03/2024
Many many thanks for such a great review of our services! We are so pleased to hear your kind words about our assistance!