Written on: 04/10/2013 by Connnnnnn
They take your booking for your chosen hotel then before you go they phone you telling you that your hotel is in fact fully booked but "We have alternative hotels", which are in fact of poorer standard and the only reasons they can fit you in these hotels is because they can't get people to go to them on their own accord- to fill the lower standard hotels up instead ! BAD TRADING.
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