Very Poor Customer Service.

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Sell Off Vacations - www.selloffvacations.com
★☆☆☆☆
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Brents's review of Sell Off Vacations - www.selloffvacations.com

“Very Poor Customer Service.”

★☆☆☆☆

written by Brents on 22/02/2013

Recently booked a trip to the Mayan Riviera with them. I chose a Roulette 5 from Sunquest. The hotel they assigned me was clearly on the Sunquest website as a 4 star resort, and I had booked and paid for a 5 star. Called my travel agent at Sell Off Vacations and she contacted her customer service. The Sell off Customer Service Rep called me and was not at all willing to help in any way. I would not recommend them to anyone. She was rude to me on the phone and wouldn't listen to what I had to say. Once they got my money, they wanted nothing more to do with me. I would warn everyone against SELL OFF VACATIONS and SUNQUEST....Very Poor customer service.

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