Customer Service at its best. That was a true hallmark !

“Customer Service at its best. That was a true hallmark ! ”

Written on: 23/08/2011

My cousin had recommended this travels and mentioned that the customer service was really good.

I had a last minute long trip to India. Even on the very first phone call, Alex was very keen in collecting the requirements.

He is a great listener. He had noted down the names of passengers and the travel dates and preferences and provided options.

Later provided many route options and prices and was very friendly to work with. I would definitely recommend him.

He worked with the ticket issuing team's closing timeline and promptly provided the ticket confirmation.

The service is excellent and you know from the very beginning that you are being treated by a very experienced team.