Reservation Counter Reviews - www.reservationcounter.com

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Latest Reviews

★☆☆☆☆

“HORRIBLE HOTEL!!!!!! DONT STAY AT RADISSON!!!”

Written on: 07/01/2016

MANAGEMENT SUCKS!!!! QUICK TO TAKE OUT MONEY AND NOT GIVE BACK!!! TOOK OUT 300 FROM ACCOUNT FOR "NOISE"!!! DIRTY ROOMS!! BROKEN BATHROOM DOOR!SHEETS WERE STILL WET!! ROOM SMELLED BAD!… Read Full Review

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★☆☆☆☆

“Careful with your credit card”

Written on: 04/01/2016 by 420Penn (1 review written)

Be sure not to change credit cards between the deposit and the check in or check out. They will charge BOTH credit cards!!!!!!!!!!!!! Any their explanation is they charge the first card as soon an you check in and they also charge the 2nd card when you check in. But they were generous enough to say I had a $0 balance!! How kind of them. Actually I had a - $300 balance and the only explanation I was given was, gee I don't know how that happened!… Read Full Review

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★☆☆☆☆

“Do not use these people. I was making a reservation...”

Written on: 30/12/2015 by Fraud123 (1 review written)

Do not use these people. I was making a reservation at a nice hotel, and they booked me at a crappy hotel. Then when they sent the confirmation, and I tried to cancel, they will not answer… Read Full Review

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★☆☆☆☆

“Absolutly the Worst Place!”

Written on: 30/12/2015 by not1guest (1 review written)

The room they gave us, they had just shampooed the carpet and were still wet. The bed hard as a rock and sounded like it was on plywood. The sink was leaking, and the bathroom floor my shoes slid on. We left to another hotel… Read Full Review

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Mailroom's Response to not1guest's Review

Written on: 30/12/2015

I can't even rate this place except really horrible ,I rented a room for my son and his family during the Christmas holiday. First of all my son tells me that there was bugs crawling around, They went to make coffee the next morning and It was so dirty they wouldn't try cleaning it there self. They advertise flat screen TV. Not! They called the office and they said they only have 2 rooms with flat screen TV's. They also advertise internet and cable ,Not! they got 2 HBO channels and some other station. and no Internet. And the Comforter in the room was not clean. So NO THANK YOU ,NEVER AGAIN,WILL NOT BE BACK!

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★☆☆☆☆

“roaches and ticks”

Written on: 25/12/2015 by Mendozang395 (1 review written)

roaches every where tv didn't work dresser was kicked in, place smelled funny . Without question the worst hotel I have ever stayed in days inn at Monk should be razed… Read Full Review

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★★★★☆

“checlked in12/19/2015. ”

Written on: 20/12/2015 by RandyMcHugh487 (1 review written)

The young man who checked us in was very nice and professional. Our room was clean and in good repair. The hallways and surrounding area was clean. Plus... We didn't pay an arm and leg. I will stay here in the future… Read Full Review

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★☆☆☆☆

“Don't make any reservations with this company!”

Written on: 04/12/2015 by Quinncb396 (1 review written)

Don't make any reservations with this company!… Read Full Review

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★☆☆☆☆

“Fooled me into thinking it was the hotel's site”

Written on: 26/11/2015 by ckHagan183 (1 review written)

Looked just like the Hampton Inn's site. What finally tipped me off was that there was no place to enter AAA or HHonors discount. It was too late by then - I received three confirmation emails. I did call to cancel - reached an obviously offshore boiler room. The woman I spoke with was courteous and said the company would issue a "refund" - in three to ten business days! That is absurd in 2015, and I have already entered a dispute with my credit card company. Because of this delayed… Read Full Review

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★☆☆☆☆

“Kicked us out for no reason an kept our money!!!!”

Written on: 20/11/2015 by softballboys (1 review written)

The first weekend of aug was our state softball tournament in Jeff city. I as a coach reserved 6 rooms for both weekend nights. That Friday nite we all came in at different times from 2 to 10pm. Few of us were drinking quietly at the far end away from the front desk. As the team started showing up we were all just relaxing talking and having fun. Not loud at all. Maybe out of our group 3 smoked an was doing it outside. The entrance to the door did not work for the key card,so the girls put the… Read Full Review

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★☆☆☆☆

“Irresponsible Company”

Written on: 03/11/2015 by Miriam239 (1 review written)

When I booked my hotel through Reservation Counter, I stated more than once that I was traveling with 2 dogs. The agent "assisting" me repeated this information back to me, but never told me there was a pet fee. My written confirmation had no mention of the dogs but did explain the pet fee if you were traveling with dogs. I immediately contacted Reservation Counter and brought this to their attention. They told me they reviewed my recorded phone conversation and pets were never mentioned. I… Read Full Review

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★☆☆☆☆

“Run..Questionalble Character of Company. Ruthless”

Written on: 23/10/2015 by Ashworth310 (1 review written)

I found the name of a hotel we wanted to stay in. I believed I was calling the hotel directly. I made my reservation. I should have know when they read the cancellation policy really fast I should have hung up. Needless to say, I had to call back and cancel a day only to find out I still had to pay for the first nights stay per cancellation policy. They made sure when they read it the stressed you could cancel up until noon the day before. I called to cancel and waited for them to email… Read Full Review

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★☆☆☆☆

“Rooms not clean”

Written on: 22/10/2015 by Monique356 (1 review written)

I stayed on business travel in October 2015. There was grass on the bedspreads, chest hair on bedspread, room smelled of body odor and there was a big wad of hair between the pillows. The manager claimed the grass was towel lint. The alternate suite offered had sticky residue on the nightstand and holes in the screen for the window. Noone was in the hallway cleaning in the morning… Read Full Review

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★★★☆☆

“Adequate but not great”

Written on: 20/10/2015 by Likestotravel (1 review written)

Stayed at this hotel while on a tour to Boston. Overall, it was adequate to meet basic needs. The room was clean, the staff was friendly and helpful. The breakfast had good variety of fresh choices. These are the good points. Unfortunately, all was not so good. The bathroom is TINY! Barely enough room for the bare minimum toiletries and NO room for cosmetics (make-up and hair for the ladies). Also, there is no towel bar, shelf or even a hook. Probably the worst problem is the extremely… Read Full Review

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★★★★★

“The best I've stayed at”

Written on: 15/10/2015 by 238Daniels (1 review written)

The price was cheap for the quality of what I got. The room was fantastic. I had a strip view. At night it was fantastic… Read Full Review

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★★★★★

“Awesome ”

Written on: 04/10/2015 by mamawx4 (1 review written)

Nice clean room our dog felt at home very continent and easy which says alot. Staff very friendly. Highly recommend this motel. Rates are easy on the purse strings also. We will b back R D from Tenn… Read Full Review

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★★★★★

“AWSOME”

Written on: 30/09/2015

We were there for the Junk Jaunt Sept. 24,2015. This Motel had a lot of "wows." From the outside of the building, to the lobby, friendly clerks, clean room and a delicious breakfast. I will stay here again. Chuck… Read Full Review

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★☆☆☆☆

“Horrible Place”

Written on: 28/09/2015 by Linda74 (1 review written)

We reserved a Non-Smoking room. The moment we opened the room door we were greeted with the smell of smoke. The funny thing was that for it being non-smoking they had an ashtray in the room as well as cigarette burn marks in the carpet. The room carpet was disgusting and the place was in need of an update. I called the front desk and spoke with the clerk who's only 2 options were to give me some air freshener or refund my money and I could try to find another room at a different motel. Mind you… Read Full Review

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★★☆☆☆

“high crime area. car break-ins are common!”

Written on: 26/09/2015 by Meredithqp493 (1 review written)

Management assistance is very poor!… Read Full Review

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★☆☆☆☆

“The worst experience I've ever had”

Written on: 24/09/2015 by Tullock (1 review written)

Upon arrival, we were double booked. The Manager fixed that eventually. We arrived in our room, it was extremely cold. We turned up the heat and went to our event. When we returned, the room was still cold. It was late we searched for more blankets there were none. The next morning we called the front desk and were told it's an old Hotel, the heating system works on old fashioned technology and given a room heater. Woke up that night freezing again, room heater not working either. The… Read Full Review

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★☆☆☆☆

“ripped off”

Written on: 05/09/2015 by 438Sandoval (1 review written)

I was supposed to get a suite. Went to the room, no suite was told it was the correct room. Was charged $ 30.00 a day for parking. They said because it was close to the beach.....about 2 miles......right. Breakfast $ 20.00 bucks or $ 3.75 for coffee. The help is great except for the front desk, they suck. Been in a lot of hotels in many states wouldn't have my worst enemy stay their............well maybe I would… Read Full Review

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