Double-charged, cancellation confirmation not honored

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Reservation Counter - www.reservationcounter.com
★☆☆☆☆
1.4
9.0% of users recommend this

Guest's review of Reservation Counter - www.reservationcounter.com

“Double-charged, cancellation confirmation not honored”

★☆☆☆☆

written by on 07/02/2014

I booked one hotel room in November through Expedia. Immediately, I was double-charged for the room. I cancelled the reservation early, received a valid cancellation confirmation. Now, Expedia states that I must work with their "affiliate," Reservation Counter to resolve the problem. Reservation Counter insists that I must work with Expedia. The hotel states that I must work with Expedia. Three companies are pointing their fingers at one another while keeping my money. DO NOT TAKE A CHANCE ON THESE SITES!!!!! Book through the hotel directly and watch your credit card statements.

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