Quick to take money but very unhelpful after booking

★★★★☆
3.8 / 5
78.2% of users recommend this

Guest's review of Redseven Leisure, Stag and Hen Weekends

★☆☆☆☆

“Quick to take money but very unhelpful after booking ”

Written on: 07/03/2012

I would not book with Redseven. They are terrible after you have paid your balance and do not help when you ring them. They are even worse to contact when you are abroad. I was an unfortunate person who's Hen was ruined by their planning and no one helped me when i was away on my Hen.
there are many better Hen/Stag companies.

Redsevenleisure's Comment

Written on: 09/03/2012

We're sorry to hear that you didnt have a good experience post-booking and we apologise for this.

We really appreciate your feedback and we take our reviews and the issues that arise very seriously - we will investigate thoroughly to ensure that we provide the best possible service.

If you wish to pursue this matter, please submit your formal complaint in writing, stating your booking reference number to the following address;

The Travel Advice Centre
Hobbs Court
2 Jacob Street
London SE1 2BG

You will receive a reply within 28 days which complies with the ABTA code of Conduct.

Once again, we apologise.

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