Grand Makadi Hotel - Disappointing

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JT71's review of Red Sea Holidays - www.redseaholidays.co.uk

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“Grand Makadi Hotel - Disappointing”

Written on: 29/11/2012 by JT71 (1 review written)

We were very disappointed by the food and overall standard of this Hotel.

It is clearly not a 5* . The sister Hotels adjacent provided a far better
food choice and environment. I can understand an older Hotel being a bit tired but no excuses for such a difference in the quality and variety of food. ( as they are all supposed to be 5* )

We were unwell for 2-3 days and we certainly did not over indulge in any of the food/drink or sun. I have posted a review on Tripadvisor should you wish to read anymore. We did make a formal complaint and discussed issues with both the Hotel and Catering Manager.

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Red_Sea_Holidays's Response to JT71's Review

Written on: 03/12/2012

Dear "JT71"

Thank you for your comments, and please accept our apologies that your holiday was not to your satisfaction.

Star ratings are a guide to facilities and quality, but individual hotels do differ in the experience they offer, something which is reflected in the price. We do however expect all the hotels we work with to to deliver acceptable standards of quality and service for their rating. For that reason we will investigate your comments and take these up with the hotel owner, Red Sea Hotels.

Kind regards

Red Sea Holidays

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