Very poor communication & lack of interest after booking.

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★★☆☆☆
1.9
From 45 reviews
20.0% of users recommend this

Guest's review of Reader Offers Ltd

“Very poor communication and lack of interest after...”

★☆☆☆☆

written by on 27/05/2017

Once we had booked we found that we had to do everything ourselves even printing off our own luggage labels! After our cruise we were taken to the airport 12 hours before departure. We thought we had booked a 14 day cruise and it turned out to be two 7 day cruises so entertainment, etc. all repeated second week. After cruise I contacted them about problems but totally not interested and said it was the cruise liners fault.

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Customercarecompliance's Comment

Written on: 02/06/2017

I am sorry to read you have had cause to complain and I would like to look into this this for you.
Please can you contact Reader Offers Ltd with your booking details to allow me the opportunity to address this matter.
Kind regards
Customer Care and Compliance Team
Reader Offers Ltd

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