Written on: 03/10/2013 by AVOID_PURPLE_TRAVEL (1 review written)
Automatic message telling you that they can take the stress out of booking your holiday with fantastic value, only to find that, after checking online 2 mins after booking that First Choice offer the same holiday for £150 less (Purple Travel price £900)
No booking confirmation yet 20 hours after taking our money!
Contacted customer services....if you can call them that...explaining our issues about price and luggage allowance, only to be told to complain to ABTA because it won't affect "him" and all they are interested in is their profit margin (can't believe the guy actually said that!!)...or lack of it apparently!!
Can't wait to go away and hopefully the holiday will prove to be better than the booking experience..God be with us and everything that we could possibly cross will be tightly crossed!!!!
AVOID BOOKING WITH THIS UNPROFESSIONAL COMPANY!!!!
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