Mis sold holiday to club mac

★★★☆☆
3.4 / 5
61% of users recommend this

Ljane's review of Purple Travel - www.purpletravel.co.uk

★☆☆☆☆

“Mis sold holiday to club mac”

Written on: 14/09/2013 by Ljane (1 review written)

Visit www.purpletravel.co.uk/

All I can say is awfull awfull company to book with. Im in the process of suing the firm. Mis sold are holiday. Got told a water park was included. Also that we had a family suit room. Went on are holiday to find different. No family suit. No free water park included. Customer service have now said they can t find phone call rrcording to prove what was sold. purple travel will say anything for you to buy a holiday. People be warned purple travel do this all the time.

Lucie. Booked club mac resort alcudia.

By Purpletravel.co.uk

Written on: 16/10/2013

Hi Ljane,
Thanks for your comments. We have received your original complaint through e-mail however, our Customer Relations Manager replied requesting more information and receipts to which we have not yet had a response. If you can send us this information at your earliest convenience we will be able to look further into your complaint.

Many thanks,

Purple Travel

Reply to this comment
Report this review
www.purpletravel.co.uk/