Where are the options??????

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chris264's review of Pitchup.com - www.pitchup.com

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“Where are the options??????”

Written on: 27/07/2013 by chris264 (1 review written)

The booking form is very simple and easy to use however a cancellation premium is automatically included for cancellations more than 28 days before arrival. As we are booking only 15 days before arrival i thought it pointless paying for a something i could not use and tried to find where to remove this option. It is either hidden in the hope that people will ignore it or hidden away in some random link!!!!!! Options should be optional!!!!!!!!

Pitchup's Response to chris264's Review

Written on: 27/07/2013

Thank you for your comments. Pitchup.com doesn't include any extras (hidden or otherwise) so the cancellation policy must be part of the pitch price entered by the campsite. Please contact us on enquiries@pitchup.com and we will take a look.

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