Good - but with a slight flaw!

★★★★★
4.6 / 5
94% of users recommend this

Guest's review of Pitchup.com - www.pitchup.com

★★★★☆

“Good - but with a slight flaw!”

Written on: 14/06/2013

The Pitchup.com site is clear and helpful. I particularly liked being able to check dates of availability whilst still referring to other details such as facilities etc without losing the availability info - it can be such a pain when you have to enter the same details in half a dozen times because you decide you need to check other details before you finally decide you want to book!

The flaw that I found was when I was filling in the credit card information. Where you have the space to enter the 3 digit security code, the box didn't recognise a 0xx number and so kept reformatting the number to xx. I have been told that this might be because the database has been formatted to 'number' instead of 'text'. Whatever the reason, this meant that I couldn't use that particular credit card to pay the deposit and had to use a different one which expires this month! I hope this doesn't give us a problem when paying the balance of the account.

Pitchup's Comment

Written on: 14/06/2013

Thank you for reporting this - we have now fixed this problem.

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