stay away rubbish

Otel.com - www.otel.com
★★☆☆☆
2.1
From 75 reviews
27.0% of users recommend this

Jakaylaf279's review of Otel.com - www.otel.com

“stay away rubbish”

★☆☆☆☆

written by Jakaylaf279 on 19/09/2014

customer services rubbish whole thing is a joke RUBBISH RUBBISH RUBBISH

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Otel.com's Comment

Written on: 13/11/2014

Dear Valued Customer,

Please accept our sincere apologies for the inconvenience and distress caused to you with regard to your experience with otel.com

Knowing that you are not completely satisfied with our service is a great disappointment
for all of us while we understand that your comments and dissatisfaction can be a
powerful source of information to help us improve our services and avoid that situations
happen again.

We want you to know that we are committed to you, our valued customers, and are
taking immediate corrective steps to regain your confidence in us if you only give us a
new opportunity and contact us if you are still having the same problem to enable us to double check.

Again, please accept our most sincere apologies for any inconvenience you feel we may
have caused you.

Oguz Hasanusta
Social Media & Complaint Management Specialist
otel.com

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