Website not very helpful

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Gibsonta390's review of OneTravel - www.onetravel.com

“Website not very helpful”

Written on: 27/07/2014 by Gibsonta390 (1 review written)

When I tried to review various things after making my reservations the website was not helpful. Everyplace I tried to access sent me back to a page to make new reservations. Availability to view things was frustrating. I also booked my car through One Travel for Thrifty and that was a total disappointment. When I got to my destination Thrifty did not have any cars, lots of people with reservations (some paid in advance) and they had NO CARS. This is their business, that's unacceptable. When I called One Travel they didn't feel like it was their problem, they shouldn't rent cars and give business to a car rental agency that can't deliver. I doubt I will use them again.

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