NEVER BOOK, AWFUL COMPANY!!!

On The Beach Holidays - www.onthebeach.co.uk
★★☆☆☆
2.1
29.6% of users recommend this

Guest's review of On The Beach Holidays - www.onthebeach.co.uk

“NEVER BOOK, AWFUL COMPANY!!!”

★☆☆☆☆

written by on 17/09/2014

I warn you all now, NEVER EVER book through On the Beach. After messing up our flight home from Egypt and leaving us stranded with their helpline closed, WE had to pay out over £600 for new flights to get home to GATWICK instead of Luton, of which we didn't get home till 6am after landing at 1:30am! They then taking over 6 WEEKS to deal with our complaint and refund, but they refuse to refund our baggage and offer minimum compensation for the hassle they have caused by not telling us that our flight had been moved when they were told 5 MONTHS IN ADVANCE!!!! Worst customer service and worst company to book through, so I warn you again DO NOT USE THE TRAVEL COMPANY ON THE BEACH!!!!!

Geoffrey33's Comment

Written on: 26/11/2014

We have reported them to the Advertising Standards Authority, Watchdog and Trading Standards. Terrible company who are taking peoples money but don't appear to have to answer to the consequences of continually NOT delivering what people have paid them for. DO NOT USE THIS COMPANY if you value your hard earned cash

Reply to this comment
Was this review helpful? 0 0