I would score less if possible

Click here if this is your business
★★☆☆☆
2.3 / 5
35% of users recommend this
Click here if this is your business

317Leslie's review of On The Beach Holidays - www.onthebeach.co.uk

“I would score less if possible ”

Written on: 11/05/2014 by 317Leslie (1 review written)

I booked with on the beach the next day received a email asking me to contact them, they said the hotel we booked was not available and had not idea why, i asked why they were advertising it as availble and asgain she didnt know why.. i let out little laugh as it was quite comical as to why they didnt know anything about the hotels/holidays there were advertising , she hasnt even bothered to come up with another suitable hotel, the on the beach representaive then starting demanding how dare i laugh at her and what did i find so funny ! to say i was gobsmacked that on the beach employee and train staff to think it is acceptable to talk to a customer in this way is an understatment.

fair to say we cancelled the booking for 8 people with this company and will be formally complaining about there customer service skills..

STAY CLEAR

Visit onthebeach.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
onthebeach.co.uk