Written on: 14/02/2013 by ScottG1976 (1 review written)
We had to complain to On The Beach regarding our hotel. They said they would need to check with the 3rd party company Eurorooms that they booked through.
When we booked the On The Beach website described our hotel as "This big modern hotel". Eurorooms stated their web site didn't so hotel wasn't mis-sold.
After several months of emailing and sending letters I finally went to ABTA. ABTA have said that while On The Beach are ABTA registered, Eurorooms are not so there is nothing they can do. I would need to seek legal advice to pursue the matter further.
As rated by real users
" Efficient Ease " Read More
" Great service " Read More
" Good holiday. Arrangements went smoothly.Ihank you " Read More
Written by llodav
" Great Value for Money " Read More
" Charge as advertise!!!!! " Read More