Written on: 14/02/2013 by ScottG1976 (1 review written)
We had to complain to On The Beach regarding our hotel. They said they would need to check with the 3rd party company Eurorooms that they booked through.
When we booked the On The Beach website described our hotel as "This big modern hotel". Eurorooms stated their web site didn't so hotel wasn't mis-sold.
After several months of emailing and sending letters I finally went to ABTA. ABTA have said that while On The Beach are ABTA registered, Eurorooms are not so there is nothing they can do. I would need to seek legal advice to pursue the matter further.
As rated by our community of reviewers
" Price & no prejudice " Read More
" I WISH I HAD THE WORDS TO SAY HOW DISGUSTING THIS COMPANY IS " Read More
Written by Danielle1902
" Best hotel ever! " Read More
" Great family holiday " Read More
" What a joke " Read More