On The Beach Holidays - www.onthebeach.co.uk – Questions & Answers

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Asked by Fraggle2007 on 10th May 2014 Report this content
I'm using on the beach to travel to hurgarda Egypt at the end of the month, should I be worried about the transfers?

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Answers (4)
Report this content Derek966 Written on: 12/05/2014
No need to worry but you can bet that the driver will be expecting a tip.
Report this content JimmyB1985 Written on: 12/05/2014
To the first timer this can be quite daunting. just try be relaxed and confident, your on holiday! They will need to see your passport and sometimes pass it around to check you've paid your visa fee so don't panic when they ask for it. They will drive fast and seemingly wrecklessly, this is just how they drive. You will find they are quite chatty and pleasant enough. You don't have to leave a tip but I would as they'll probably pick you back up! Don't use pounds in hurghada they don't really understand the currency like they do in sharm. Dollars, euros and egyptian pound are fine. Just relax, have fun and accept it's a very different culture. You will have a great time
Report this content SarahrawrxD Written on: 12/05/2014
I booked with in the beach to go to spain and the transfers where fine didnt have any problems just make sure you read all the small print on the documents you get so your aware how to find out about your transfers and incase you need to have certain documents printed out :)
Report this content stevey789 Written on: 12/05/2014
JimmyB1985's answer is spot on, but please make sure your trip with onthebeach INCLUDES transfers, as this is something that is usually bought seperately, and not included with any of their so called package deals.
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Asked by ICET on 5th April 2014 Report this content
I want to book flights for July 2014 for 3 adults to Santorini, do I need all passengers passport details to do this as one passenger is still waiting for their passport?

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Asked by glenc on 12th February 2014 Report this content
I've been looking to book a holiday and thought Onthebeach.co.uk looked like a pretty good site and some of the prices were great. Always cautious about great prices, I did a web search on them and noticed that they had been subject to a Watchdog investigation which didn't paint them in a very favourable light. Has anyone had any issues with them? Or have they changed since the Watchdog report which seems to have been in October 2012? I'm a bit nervous about using them due to the Watchdog report on them.

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Answers (3)
Report this content TravelQueen12 Written on: 13/02/2014
We tried to book a holiday through them and it was all sorted, then they phoned to say there was no availability. They appear to be a travel booking site but in reality they are reservation site, and nothing is confirmed even though they take credit card info (we had no trouble getting a refund). This was in September 2013.
Report this content Jonwontbookwithonthebeach Written on: 13/02/2014
I've used them once, going to a wedding in Greece, with a lot of family memebers. 3 of us booked with on the beach, all at different hotels, and none of us could check in to the hotel that we'd booked. I was the lucky one, as I got moved in a day later, but my friends didn't. I won't ever use them again. In my opinion, pay a little extra, and get the holiday you want.
Report this content Kal223 Written on: 13/02/2014
My experience with them was terrible. They cancelled the hotel booking and didn't bother to tell me!. The reason they gave me was that I made the booking and then made another booking for an extra day at a later point. They reckoned that I might have been a fraudster. Not just someone who decided to stay a day longer! Absolutely useless complaints process and non existent customer service. I've also heard of many examples where they allow you to book for hotels that are already full and then tell you after you've booked your flights. Good luck if you plan to use them I wouldn't!
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