Written on: 18/01/2014
Stayed for two weeks at the Jardin Atlantico appartments Gran Canria. Weather was great but accommodation was very disappointing. First appartment we were given had a damp smell and water had come in through ceiling so huge brown water stain. Appartment was grubby with really bad beds. We were moved to another appartment which agiain was poorly furnished and generally below par. The first night we were bitten to bits by insects, so the room had to be sprayed ,this did not solve the cockroach problem!
After a couple of days of peace workmen started outside our room and the on our actual balcony, this involved using power chisels to break up concrete, they then moved next door and lumps of concrete and stone fell upon our balcony. This carried on for four days, it was impossible to use the appartment whilst they were working.
We took pictures of it all and even videos. We reported this to reception four or five times but never saw a manager.
The staff were ok but could not help us. I would never come back to this property.
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