Written on: 03/11/2013
This is a review of the service from Olympic only not the holiday.
The sales team not brilliant at helping you to choose, ok if you know what when and where but otherwise no help given.
Accounts dept very good and efficient.
Customer service very good, and was very interested in the lack of service on the initial stages of finding a holiday.
The rep at destination was rude and uncaring on arrival.
The welcome pack was almost thrown at us.
Then the cheek of it they wanted us to have a welcome meeting mid afternoon on the first day,I just confirmed my return transport and I chose to cancel the meeting as I did not need any trips sold to me at inflated prices,especially by a rep who treated us as she did.
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Written by Lauren7820