Written on: 29/08/2013 by cahscout (1 review written)
Having booked with Olympic for the second year, we seemed to have nothing but concern over the airline changes. However got to Rhodes on time, transferred to the hotel with some issues with the Olympic Rep, not knowing who should be on the bus or not, then telling of a meeting that night. Got to hotel and were told that we were being transferred to a sister hotel (upgarde as they were concerned)just down the road and transport was provided. This was from the Krestan Palace to the Kresten Royal, all very good once we got there.
We went to meet the Rep that night as informed, --no Rep. We went to the reception on the following morning, no message from Olympic for us, so we phoned. Olympic did not even know we had been transferred.!!!
We then met the rep that night,, he did not want to know anything about this and all he could say we should original hotel was full and they the hotel took the decision to move us. We said Olympic had a duty of care in knowing where trheir guests were going, all he coul dsay was check with your travel insurance if anything happened. His main role was to sell overpriced trips, which he stated were probaly all full if we did not buy now. He was the most self sentered opinionated company representative I have ever met in my long history of travel and his attitude put a bad taste in my mouth
However we had a great time in the hotel, staff/food/facilities were excellent and we had a brilliant holiday. Travel with Olympic again I and my wife will be very reluctant. Will we go back to Rhodes and the Kresten Royal, you bet we will
As rated by our community of reviewers
" Excellent company & Professional service " Read More
Written by Matthew069
" Reliable, cheap, friendly " Read More
" Quick and easy " Read More
" Great Help " Read More
" EXCELLENT " Read More