Bastas complex paxos

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Guest's review of Olympic Holidays - www.olympicholidays.com

“Bastas complex paxos”

Written on: 09/07/2013

Bastas complex is in an ideal location minutes from harbour area in paxos.
The complex is very run down,studio apartment beyond basic. cooking facilities practically non existant.very rusty cork screw and can opener.
Hand held shower with minimal hot water.
pool area nice but not suitable for people with mobility problems or young children due to the many stairs and open plan stairway.
We were a couple so did not spend much time there and made the most of a bad job but would not go back or recommend complex to anyone.Definately needs a total re-vamp.

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Olympic.holidays's Comment

Written on: 10/07/2013

Thanks very much for taking the time to give us this review. However I was quite disappointed to read this as the Bastas Complex is an extremely popular hotel that attracts many repeat visitors and it also holds a Trip Advisor certificate of Excellence for 2013.
Please be assured that your comments have been passed on to our Resort Management Team who have pointed out that although the property is quite old it is kept very clean and the owners do try to upgrade something in the hotel every year.
The cooking facilities are quite basic, consisting of cooking utensils and a small mini oven with two rings on top although we haven't received any complaints about this before.
I'm sorry to read about the condition of the cork screw and can opener although if you had reported this to our rep who lives on site they would have replaced both of these items immediately.
The pool area is in an elevated position accessed by steps, although we feel that we have accurately represented this in website description where we have also stated that this complex is not suitable for those with walking difficulties. However I do hope that the disappointment that you have expressed won't prevent you from booking with Olympic Holidays again in the future where we are always on hand to help you select a holiday that is more suitable to your needs.
Thanks and Kind Regards,
Olympic Holidays

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