Written on: 18/06/2013 by Mrs.B. (1 review written)
Having in previous years booked our holiday using smaller independent hotels & apartments we thought we would go through Olympic Holidays .
Never again. From the moment we arrived at Manchester at 5-20 am for a 8-00 am flight it was utter chaos. The check in desk was not numbered or named & the queue was a mile long. Only two staff members taking check in resulting in us & many more passengers with barely enough time to visit the bathroom let alone have a drink or visit the duty free shops.
Germania Airline although on time & comfortable enough did not do a duty free service in flight & in flight refreshments were very basic.
On arrival at Skiathos we were met by our rep whose main aim was for us to visit the local dogs home. If she told us about this once she did it a dozen times.Her local knowledge was not good.Any restaurants she mentioned she had heard they were good but had not visited any of the herself !
On arrival at the Skiathos palace Hotel we were shown to our room. At the time of booking we upgraded to a modern room as the reviews for the standard rooms were not good. We were quite surprised considering this is the start of the season the room was quite tired looking & the corridors in desperate need of decoration.As we were a party of 5, three of us were sharing, again at the time of booking it was stressed that the third bed was to be a proper bed & not a camp bed. After all it was for an adult & full price had been paid. Needless to say it was a camp bed & it took until the following evening to be rectified .
At the end of our stay we went for instruction from the rep as to the times for our departure. we were told the day before to to have our luggage ready for collection at 9 am & we would be collected at 11-15.After waiting around till 10-45 with our cases we were told that they were not being collected but would be going with us on the coach. at no time did the rep appear or even send a message to let us know what was happening.
Skiathos is a beautiful Island & the people & scenery are wonderful, but when we go again we would not use Olympic Holidays.
As rated by our community of reviewers
" I won't be using a travel agent again " Read More
" Excellent Booking Service " Read More
" Excellent overall rating " Read More
" Well worth a visit " Read More
" Worst experience ever " Read More
Written by jas168