Written on: 12/06/2013
We were moved to these apts by Olympic Holidays after we had paid our final balance as we were told that the apts we had originally booked were not opening until the end of may and our holiday was from 10-5-13 to 24-5-13.
We hated the apt as the noise from the bar attached to these apartments stayed open until at least 2am every night.
The music by the pool was loud even during the day, so you couldn't concentrate on reading a book.
Although the room was cleaned every day the maid never once swept the floor so there was grit and sand left on it.
The bed sheets were yellow as they were not washed on a boil wash also I had a rip in one of the sheets and another was stained.
We complained to the Olympic rep a couple of days after we arrived and was told that they couldn't move us to another apt until the end of our first week or we would be charged £35.00 admin fee plus £12.50 per night room rate,also if we changed to another complex then it was up to us to get the luggage to the new complex and also they couldn't guarantee that our luggage would be picked up by the luggage van from the other apts on our final day as we would still be registered as staying at the Roulla apts.
In the end we thought it would be too much hassle to get our room changed so we stayed at the Roulla but it ruined our holiday, and if I hadn't already booked to go to Stoupa in September with Olympic Holidays then I would never book with them again.
Especially as we never booked to stay at these apts in the first place we booked to stay at the Pascalis apts which are really nice, spotlessly clean and have lovely gardens with no LOUD music or LOUD chatter coming from a bar .
As rated by real users